Managing Partner-Press Ganey Consulting. Founder, HPP and TAG, Adjunct Vanderbilt, UAB & Belmont Univ, CoAuthor Shingo Prize Lean Led Hospital Design.
Nashville, TN USA
Joined March 2009
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Why is it that some people find it so easy to accept a lie, yet require tons of proof to believe the truth? We believe what we want to believe!
Dr. Charles Hagood retweeted
Democrats want to spend $50 TRILLION to become carbon neutral & held a hearing to tell us why.
Dem witness: Carbon dioxide is "a huge part of our atmosphere."
Me: "It’s actually a very small part of our atmosphere." (0.035%)
Dem witness: "Well, okay. But, yeah. I don’t know."
Our #pressganey Human Experience 2024 International conference #HX24, and #HX24 #Safety #summit has kicked off with a bang in Orlando FL at #waltdisneyworld. Seeing old and new friends and colleagues, from some of the worlds top healthcare providers, @PressGaney – at Orlando, FL
Congrats and thanks to Dr Paul Sternberg at Vanderbilt University Medical Center and System for his great work, not only in making healthcare better in Nashville but for his service in our community. Patrick Ryan Brian Carlson James Merlino, MD Chrissy Da…lnkd.in/ef5UeJVE
Incredible day in Minneapolis yesterday, with healthcare leaders from throughout the region coming together to our #pressganey hosted event, to further explore the topic of High Reliability and Safety as part of the Human Experience in healthcare.…lnkd.in/ejKapqFH
What a treat to spend significant time with old friends, UTMB’s CEO Tim Harlin and VP of Optimization Elizabeth Fingado, BSMT, MBA,LBC,LGC today in Galveston TX. Also, learning from and sharing with a great leadership team, observing the management system…lnkd.in/e3HikvzG
Congrats to Jitana Bagomolny, DNP, MBA, RN, NEA-BC, CCM and all the other recent grads at the Vanderbilt University Executive DNP program. A great group and a great program which I love being associated with. Great things are ahead! lnkd.in/eqAjGHVY
Congrats to Kelly Wood, MBA, CPPS and the team at Bon Secours Mercy Health on their great work in pursuit of #zeroharm to Patients, and thanks for participating in our safety and high reliability learning event today at #HX23. #safety #learning…lnkd.in/eDPV69iw
Great few days at our #pressganey #HX23, especially given I was able to spend time with many great leaders in the #healthcare industry, including these two that I respect and appreciate so much, Chuck Stokes , Sonja McLendon, FACHE, and my long time and t…lnkd.in/eU9uAhcc
Dr Jessica Dudley presenting at the Press Ganey #HX23 conference in Orlando. Bringing great insight and ideas, in a pragmatic way, on the topic of “Excellence and Resilience: Creating a Virtuous Cycle for Clinicians”. Always great to learn more about the…lnkd.in/etHrX-AX
Was a pleasure, and treat, to introduce my smart, passionate, and high energy colleagues this morning at the #pressganey #HX23 conference in Orlando, Dr @ROARHealth and @suzcogan. They presented to a great group of both Payer and Provider clients and ind…lnkd.in/efe7i2Gy
Greatly enjoyed my opportunity to speak with the Executive MSHA students today while at University of Alabama at Birmingham in the School of Health Professions. Very bright group of MD’s, RN’s, and healthcare leaders continuing their education in the #1 r…lnkd.in/e4ci_bna
A few years ago, I had the lucky fortune of sitting next to Herb Keller (Founder of SW Airlines) on a flight from Dallas to Nashville. It was fascinating and the shortest flight ever for me from Dallas to Nashvile given how enjoyab…lnkd.in/e4nbE53f lnkd.in/ecEbVnep
Spending time today with the leadership team at TJ Regional Health system, including my good friend and CEO of the system Dr. Neil Thornbury, DSc, as we have kicked off a #highreliability partnership with the system. A system co-designed for a better #pat…lnkd.in/esy-k7DC
We could all learn from this statement, or at least I could, on both sides of the equation. “How quickly someone answers you is rarely a sign of how much they care about you”. Urgent messages and emergencies excluded of course. I respond quickly to some t…lnkd.in/eAVkXZ85
Why is it so difficult for some leaders to be vulnerable? Is pride at the heart of the issue? Insecurities? Lack of confidence? A culture that isn’t just thus creates risk? Maybe even a touch (or more) of narcissism? Whatever the reason, I do believe it c…lnkd.in/eFXdPvPK
You're not gonna want to miss this event. Sign up early to make sure you reserve your spot. #HX23 #Pressganey #humanexperience lnkd.in/ehV-GCeH
Dr. Charles Hagood retweeted
There no wrong time to do the right thing…there is no right time to do the wrong thing!
Over the past week I’ve had an opportunity to join a number of healthcare and related industry leaders for an annual Pheasant, Quail, and Partridge bird hunt in Oxford England and on the outskirts of Prague in the Czech Republic. I love the outdoors, and…lnkd.in/edchAww2