Social Policy & Politics grad @UniStrathclyde | Policy Manager @CitAdviceScot | All views my own

Glasgow
Joined May 2012
We’ve seen a 60% increase in digitally excluded people coming to Scottish CABs on the last 2 years. Governments and others need to make all services accessible by phone, in writing or in person as well as online. Here's @KyleeeScott talking to STV on this issue.
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Very excited for the launch of our quarterly webinar, looking at the most prominent issues affecting people in Scotland. If you're looking for rich and insightful data, my lovely colleagues will be highlighting recent trends and what needs to be done to address them.
Today we're launching foreCASt: data and insights from Citizens Advice Scotland. Join us online on Wednesday 28 August 10-11am. Register here events.teams.microsoft.com/e… #foreCASt
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We stand in solidarity with colleagues in @SunderlandCAB. Local CABs provide the help & hope local communities desperately need, making this such a devastating loss. But we also know the strength & resilience that exists in CABs that will help the team to come back from this.
Last night Citizens Advice Sunderland's office was badly damaged following riots in the city. We're working with the team in Sunderland to provide support to them and help them be there for the people who need advice going forward. Our services are closed on weekends (1/2)
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Citizens Advice Scotland strongly opposes the reintroduction of fees in the Employment Tribunal system – they will make it even harder for workers to access justice and protect their rights against exploitation or other unlawful practices by employers.
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📊📈We recently published our annual data. Here are five incredible results that the CAB network delivered last year👇
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We welcome this new broadband Social Tariff that will help eligible customers afford broadband. CAS has long advocated that Social Tariffs are essential in ensuring consumers have access to affordable internet connections and we expect other providers to take note and follow suit
We’ve called on telecoms companies to do more to raise awareness and take-up of social tariffs, so we’re pleased Vodafone has today launched a new, faster broadband package for eligible customers. Find out more on which packages are available at: ofcom.org.uk/phones-telecoms…
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We recently provided written evidence to the House of Commons Public Bill Committee on the Digital Markets, Competition and Consumers Bill. Read our views on the bill here 👇 cas.org.uk/publications/writ…
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Frightening chart from @CitAdviceScot’s May 2023 data report shows soaring numbers of online views or advice around mortgages - from the online calculator to repossessions and evictions.
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Citizens Advice Scotland welcomes this addition to the Social Tariff market. Social Tariffs are essential in ensuring consumers have access to affordable internet connections and we expect other providers to take note and follow suit.
Vodafone Essentials Broadband - £12 per month 📶 For new and existing customers receiving specific government benefits Fixed Price for 12 months ✅ Flexible plan, leave or change without penalty✅ 38Mbps average download speeds ✅ Register and terms👇 vodafone.uk/EssentialsBB
No entirely certain that applying the Klarna economic model to essential services is the answer to a cost of living crisis
Replying to @Peston
bills at current levels paid back by all household customers through our bills over ten years or so. It would be a “pay later” scheme. It would mean proportionately higher bills for all of us for a decade. Politically that is highly risky. Remember the trouble that…
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🧵📈📊 Thread on the data behind this morning’s @heraldscotland splash on soaring demand for advice from people struggling to pay their mortgage. (1/6)
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The increase in the energy price cap in October points to a cost of living shock for consumers. If you're struggling to pay your energy bills, you might be eligible for certain grants and support from energy suppliers or the government Find out more 👉 moneymap.scot/energy
Despite the unprecedented challenges, the Citizens Advice network has continued to provide the people of Scotland with essential advice. This report provides a summary of the network's activity over the past year. 👇👇👇 cas.org.uk/publications/annu…
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Brave and wise words from @alicetod96, would encourage everyone to give this a wee read
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Happy New Year message from our CEO, Liz, encouraging people living locally to us (G31, G32 and G33 2/3) to get in touch (0141 554 0004 or via info@parkheadcab.org.uk) for support with money, housing, job etc worries.
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I spent a day visiting @ParkheadCAB in October last year and the queue for advice was down the street by 10am. Everyday, I see the lengths that advisors go through to help their clients. If Glasgow were to lose any of the CABs then it would be a disaster for the communities.
📺 @ParkheadCAB CEO Liz Willis spoke to @BBCScotNine about the impact of proposed funding cuts that would close 5 of the 8 CABs in Glasgow. With the furlough scheme set to wind down and the economy looking uncertain,people need their local CAB more than ever. #SaveOurCABs
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Our staff and volunteers have been working hard to help Glasgow clients keep their jobs and feed their families. Their reward? Glasgow Council emailed us this week to say they won’t be funding us after September. #CABClosure #EastendAdviceAttack #NeverMoreNeeded
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Our Chair Rory Mair has warned that cuts and closures to Citizens Advice Bureaux in Glasgow would be a ‘devastating blow’ to the city. cas.org.uk/news/cuts-and-clo…
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We've welcomed today's announcement by @NicolaSturgeon that @scotgov intends to extend emergency housing powers to help prevent eviction as a result of rent arrears occurring due to COVID-19. We hope MSPs will support the extension when it is brought to @ScotParl. #FMQs
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Didn't think that it would get to the point that I'd miss people in Edinburgh struggling with my accent, but here we are
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I'd give it a month or two before I start missing the five hours of commuting to and from work