Christian. Army veteran. SMB bro → tech sales → now growing a B2B service business to $1MM ARR. Here to share .02 on SMB life.
Denver, CO
Joined March 2017
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Gotta love @FlyFrontier. Busiest day of the year and they only have one person working the bag check line at DIA!
“Greenest airline” = we don’t hire enough people to work and STILL charge pax an arm and a leg ;)
This is huge!! Congratulations, brother! Excited to see how y'all keep building!
Excited to share @superpower's $30M Series A to build the world's first health super-app, led by @ForerunnerVC
Most people know more about the menu at their local coffee shop than what's happening in their own body
It's time that changed. We're putting the power of 1000 doctors in your pocket
At TCS, one of our core values is called “Unreasonable Hospitality” — taken from the book by @WillGuidara
Concept: providing your customers with a unique, tailor-made service that makes them feel not just cared for, but like real VIPs.
I call my supply guy and ask him if I could come to the warehouse and grab it myself.
He says yes.
I’m in the middle of dealing with 2 other customer fires and decide to go to the warehouse.
The beauty of my current job is I’m back to being a small business operator, but at a $1-10MM company.
Finding new business from scratch, managing cleaning teams to get jobs done, making ops systems more efficient, and dealing with customer service — it’s very addicting to me.
WL Balance = work 9-5 and have 5-9 to myself
WL Tradeoff = I’m going to grind out 70 hours this week for work, but I get to choose when I want to take time or myself (I.e not a 9-5)
Today's Topic: 1:1s with your Manager.
In my (limited) years as a sales guy, I've always found 1:1s with my managers to be an invaluable tool – if used correctly.
At TCS, I'm using the Vision/Traction Organizer with my CEO as the 1-1 doc.
Historically, sales rep 1:1s tend to focus on Activities (# of cold calls, emails, etc.), pipeline review, and sales skills to develop.
My thesis: if you hire a high-performing sales rep, they don't need a manager to tell them to make more calls or refine their email pitches.