@KurtPinoy

CEO at https://xitter.cf/t.co/bgYSb656xB

 Antwerpen
premiumplus.io
Joined May 2011
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  • Following68
  • Followers63
14Media
Hi @tapairportugal, I think your messaging is deceiving on the mobile app vs website. Or is it just me? Do I only have 4 hours to check in or does the checking start in 4 hours?
We all have those terrible #customerservice stories. 🤯 Like ending up in endless transfer loops, the line just disconnecting, or never receiving a reply to your email. 😤 Share your lousy #CX stories with us!
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Our @premiumplus_io team just delivered a brand new @Zendesk Guide shiny help center for our client Olympic Entertainment Group 💻 🔥 Discover👇 their awesome help center help.olybet.ee/hc/en-us @ZendeskFrance @ZendeskOps @ZendeskBrasil @ZendeskDE @ZendeskLATAM @ZendeskJapan
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It’s quiz time! 😁 What’s the difference between a @Zendesk Referral, Reseller, Technology or Implementation Partner? Dunno? Need a clue? Then read this blog. 😉 premiumplus.stry.link/m/dm6c…
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2021 was the Year of the Ox, announcing great opportunities and economic prosperity. 🐂 With a dramatic team's expansion, a new office, lots of new clients and projects... our achievements went beyond expectations! 💥👉 premiumplus.io/2021/12/16/re…
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We're loving @Zendesk's new Messaging Widget. 😍 But maybe your allegiance lies with the Classic Widget? So, which one's your favourite? Love ❤️ or retweet 🔄 and share your opinion! #zendesk #zendeskwidget #cx
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We always value good relationships with our clients, especially at the beginning of our collaboration. If we can’t predict the future, similar tastes seem to be a good start. So… why don’t you give our @Spotify playlist a listen? 😏 🎧 open.spotify.com/playlist/6O…
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The family company @impermo has everything to turn any house into a castle 🏰 - tiles, natural stone and parquet. Yet the fairy tale wasn't complete and they decided to make some changes to their customer service department. That’s where we came into play: premiumplus.io/references/im…
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In early 2022, @Zendesk will discontinue its Social Messaging app. 💬 So, what changes and what do you need to do? Read all about it in this article. ⬇️ premiumplus.stry.link/m/Ds5n…

Zendesk’s Social Messaging app will be discontinued: what to do?

Zendesk will discontinue its Social Messaging app early next year. So, what changes and what do you need to do? Read all about it in this article.

premiumplus.stry.link
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We opened a new office in the Netherlands! 🇳🇱🤩 Reinforcing our ties with the local @Zendesk team, we‘re looking forward to meeting new companies and turning around their #cx game! Antwerp, Lille, London & Amsterdam... what an adventure. 🚀 premiumplus.io/2021/11/23/ne…
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Pour assister à notre webinaire en présence de : 🟣 Valentine Terrier, de @botmind_io 🟣 Paul Vieira, de @miuros_software 🟣 Jean-Philippe Blerot, de Carrefour 🟣 Benoît Smagghe, de @premiumplus_io ✅ Rendez-vous ici : bit.ly/3bcJWGk
Premium Plus@premiumplus_io9 Nov 2021
Au service client, certains jours sont vraiment 🤯🤯. We feel you. L’intelligence artificielle et les #chatbots sont de réels lifesavers. Assistez à notre webinaire, et découvrez comment automatiser votre support client. 🗓 Rendez-vous ici : resources.premiumplus.io/fr/… #CX #AI
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Did you know 70% of customers use self-service channels to resolve their issues? 🤯 Join us in this webinar about self-service support to find out how to build a scalable self-service strategy. 🗓 Register now: zendesk.co.uk/webinars/champ…
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From trees to servers… Premium Plus is going green. 💚🤘 Find out how we’re making the move to Green Compute with @Cloudflare, by running our hosting and integrations on their Green Workers: blog.cloudflare.com/announci… #sustainablebusiness #ecofriendly
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Aircall shared some amazing news last week: they raised $120 million, taking the valuation of the company to over $1 Billion. 🤩 Congrats on becoming a unicorn, team @aircall! 🦄
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Facebook, WhatsApp, Twitter - your customers use messaging apps to keep in touch with family & friends. 💬 Why not offer them the same experience for customer support? 45% of customers prefer integrated messaging support.* 📲 How many #CX channels do you support?
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Customers today expect answers to their questions right away. Still, more than 55% of businesses take 5 days or longer to respond. 😱 Check out our blog on lead response time and learn how this metric impacts your sales. hubs.li/H0PwhBp0 #salessuccess #leads #CX
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On the road with @Zendesk! Join us at the Zendesk Roadshow on the 26th of May to tackle some of the most pressing challenges in #CX today. In a joint session with @BrusselsAirport, we will discuss how to scale your workflows to the max. 📈 Sign up here: premiumplus.io/zendesk-roads…
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As a global Amazon reseller, providing a top-notch #productexperience is ATV Global’s ambition. But initially, their #CX lacked focus. 🎯 So, they came to us for help. Using a custom @Zendesk set-up, we created a solid ecosystem that customers and staff love.
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#newhire at Premium Plus! Meet @Mirthe_ , our first ever Digital Marketing Specialist. 🙌 Mirthe excels in inbound marketing, has a passion for tech, and she's on our team now. Give her a warm #welcome! #career
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It’s official... We’re Earth Certified™ 🌎🏅. Last year, we teamed up with Go Forest for a major project: our very own forest in Peru. And today, we received our first Earthificate to show for it. Let’s make our planet green again! Get started: goforest.be/en #EarthDay
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