AI wrangler. Its too mainstream to call me a hipster. Proudly working at @HeyMantle

Ottawa, Canada
Joined April 2008
From @heymantle's first hire 2.5 years ago to today: what a ride. Building Mantle for this incredible community of builders and entrepreneurs has been the privilege of my career. I'm so proud of what we shipped as a team, and of every business that went from zero to thriving ♥️
After a lot of thought, we've made the difficult decision to wind down Mantle over the coming months. We know this affects real work you've built on top of us. Learn what's changing, the dates that matter, and more: docs.heymantle.com/migrating….
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I'm taking a short and well-earned break, then back to feeding my product-building addiction, destination TBD. Hit me up if you want to chat. On to the next adventure! 🚀
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Jon Simpson retweeted
We just shipped Help Desk inboxes. Group your tickets how your team actually works — frontline, premium, escalations, whatever. Each inbox can be owned by a team or an AI agent. Auto-assigners, flows, filters, bulk actions — all inbox-aware. A lot more Help Desk stuff coming.
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Wrote all about how I've been adopting @Steve_Yegge's amazing Beads tool for making agentic coding - makes it so much easier and quicker to manage many agents at a time! Here's the post and some of my main takeaways:
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7. This workflow using Beads has a distinct review phase. After the feature or epic is built, a stronger model (like Opus) runs a /review command. It reads the modified code, looks for bugs/redundancy, and files new Beads issues for the builder agents to fix.
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I had a ton of fun speeding up my own development workflow while still keeping the quality bar high. Moving towards swarms of agents tackling chunks of work feels wild with how fast things get built. Devs who can manage this are going to be insanely productive!
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Jon Simpson retweeted
NEW UPDATE! 👇 You can now filter by active and archived reviews on Mantle. @JonnieSimpson incredible stuff!
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Jon Simpson retweeted
Thanks everyone for joining us at Seismic vol. 2. Mantle Extensions are going to change everything. Learn more about the Mantle Core API and how to get started here: heymantle.dev We've been working closely with the first batch of Extension developers already, and we're excited to work with more.
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The @heymantle gang getting ready to watch with everyone!
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It's Christmas morning: the @heymantle team gets their Seismic swag delivered!
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SEISMIC IS HERE 📣 Pull up your socks, pour some joe and take notes! Mark your calendars for 22nd October! 🗓️ We at @foxsellapp have been an ultra power user of @heymantle. We use almost every feature and are super curious to see what they are brewing. Super pumped for this!
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Lets gooooooooo!!!
Mark your calendars for a Seismic event on October 2nd. We've got new stuff to show you and we think you'll want to see it. heymantle.com/seismic
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Quite excited that our churn risk AI model is now live! It was a blast building it! All these actionable insights make it easier to focus on growing your business while Mantle streamlines managing it.
Churn kills growth. But what if you knew a customer was going to churn before they did? What would you do differently? By the power vested in us by ✨AI✨, we’ve brought a Churn Risk indicator to customers across Mantle. There’s more 👇
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Such a great time in Toronto meeting @patjakubik and many other amazing Shopify partners at Pre/ditions and Editions!
I don’t like to pay for a bunch of SaaS services, but I have been using @heymantle for a couple of months and I only regret I didn’t start earlier. The team is super responsive, they have an incredible vision, and are just fun to work with 🥰 Here’s a pic from @Shopify HQ last week in Toronto 😊
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