Chief Executive Officer of @Qualtrics | Technology leader focused on AI, enterprise innovation, and exceptional experiences
Nashville, TN
Joined April 2010
- Tweets82
- Following676
- Followers1.7K
- Likes744
jason maynard retweeted
The mission: zero harm. 🚀
We're at @NASA with @PressGaney and our Executive Safety Summit leaders to explore how to maintain high reliability when the stakes are highest. #Qualtrics #ZeroHarm247
jason maynard retweeted
Most school districts collect data. Few can actually use it in real time. See how @APSVirginia, Oklahoma City Public Schools, and @carrollschools are using our XM platform to identify struggling students early, decrease admin work, and build trust within their districts.
qualtrics.com/articles/exper… #Qualtrics
jason maynard retweeted
The big question @Qualtrics CEO @Jasonmaynard is asked about the @PressGaney acquisition: are #healthcare experience advisors going away?
"I want everyone to hear...we are amplifying and expanding."
(A person I'm sitting near: "Good." You could HEAR the room exhale.)
jason maynard retweeted
BIG NEWS: Reputation Experience is now a part of your XM suite. For most organizations, online reputation is scattered across disconnected agencies, review platforms, and listing tools, completely separate from the XM program. Now, it’s connected to the experience data that explains it. Turn it on today: qualtrics.com/news/qualtrics… #Qualtrics
jason maynard retweeted
The best outcomes aren't decided in the moment, they're built long before. Our XM Data & AI Platform will simulate what's coming, predict needs before it's too late, and deliver outcomes you can trust. qualtrics.com/news/qualtrics… #Qualtrics
jason maynard retweeted
Saturday coffee thought.
I spent part of this week in the Utah Jazz training center, not a hotel ballroom.
@RyanQualtrics and @Jasonmaynard did the fireside.
Then Smith walked us through the building.
I keep thinking about how he talks about the crowd, he sees them as guests first, and an audience second.
Essay is here if you want the long version:
readythoughts.com/2026/09/ho…
jason maynard retweeted
Our Tennessee Home 🦋
#GBO 🍊
jason maynard retweeted
Fast synthetic research is easy. Trustworthy research is a bigger challenge. Our purpose-built model predicts real survey responses 12x more accurately than general-purpose #AI. @Greenbook shares why it matters: greenbook.org/insights/artif…
jason maynard retweeted
At @THP_hospital, better surveys weren't the goal. Acting on them was. Our real-time #XM tools helped it increase response rates by 907% and turn vague feedback into insights staff can act on. See how it's turning feedback into frontline change: qualtrics.com/articles/custo…
jason maynard retweeted
Cleared for take-off: customer experience at scale. Working alongside @flyscoot, we're bridging customer insights and action with AI-powered Experience Management — smarter, faster decisions that elevate travel for millions.
bit.ly/4q2veXR
jason maynard retweeted
In rare disease research, rigor is non-negotiable. @therabusiness uses our #AI-powered synthetic panels to stress-test study designs before real patients are ever involved — for faster research, lower costs, and the rigor clients depend on. Read the story:
qualtrics.com/articles/marke…
jason maynard retweeted
Real populations produce feedback with natural variance—general #AI models flatten it. We built ours differently. It matches real response patterns 12x better, and can shrink research timelines from weeks to days: qualtrics.com/articles/strat…
jason maynard retweeted
32,000 restaurants across more than 150 countries. @kfc has the widest global footprint of any quick service restaurant brand. The recipe for success? Best tasting fried chicken and incredible experiences for its customers and employees around the world.
qualtrics.com/articles/custo…
jason maynard retweeted
Enterprise software is going agentic.
See how @JasonMaynard (@Qualtrics), Jigar Thakkar (@AWS), and Brian Chess (@NetSuite) are helping organizations move from AI pilots to real business impact in the Enterprise AI Software & Agents track at The Six Five Summit: AI Unleashed 2026.
Aug. 25–27 | 100% Virtual & Free
Register: sixfivemedia.com/summit
jason maynard retweeted
@shakeshack uses our #AI to surface insights fast, revealing what guests crave. Result: a best-selling LTO that outsold competition 2:1 and a 30% jump in likelihood to recommend. qualtrics.com/customers/shak…
jason maynard retweeted
The connection between nurse experience and patient care is clear — when nurses feel supported, their patients do too. See how we're helping healthcare organizations listen to their people and act on what matters most. qualtrics.com/articles/emplo…
jason maynard retweeted
Weeks of research, compressed into days. @DollarShaveClub uses our AI-powered synthetic panels to validate entirely new consumer markets, getting the insights they need, fast. We’d call that a smooth research model. qualtrics.com/customers/doll…
jason maynard retweeted
Qualtrics… has helped accomplish the mission and vision of Jackson Health System." The healthcare organization uses our #XM platform to ensure every patient feels heard and receives optimal care. qualtrics.com/industries/hea…