Jaap Wilms

What a terrific experience. Last week we held a special edition of the #CXMasterclass for Orange Business with this talented and passionate group. We got together in the beautiful city of #Delft in The Netherlands. Renowned for its painters like Vermeer…lnkd.in/epFeN7pi

What a great way to end the week! A huge applause for Gokhan Kaya , CCXP as he just passed his #CCXP Exam! That means a big welcome to the expert club of Certified Customer Experience Professionals. As a seasoned #CustomerExperience and #Strategy consult…lnkd.in/gRpWCFSH

Wat gaaf!!! Een heel groot applaus voor @RaymondAnbeek voor het behalen van de #CCXP titel! Dat betekent dat we hem welkom mogen heten tot de exclusieve club van Certified Customer Experience Professionals! Raymond heeft een leading rol bij #PostNLIntern…lnkd.in/ecHtdySZ

Afgelopen week was het tijd voor de #CXMasterclass. Met prachtige, zonnige dagen en bovenal... een ge-wel-di-ge gave groep. Kijk ze nou eens! In twee volle en zeer intensieve dagen zijn we met z'n allen door het #CXPA curriculum en het bredere #CX vakgeb…lnkd.in/eYHJpJkA

Ah, well done!!! A huge applause for Dr. Caspar Schauseil passing the #CCXP Exam! That means a big welcome to the expert club of Certified Customer Experience Professionals. At #knauf in Munich, Germany Caspar is a global tech savvy Customer Experience a…lnkd.in/eHwmaBwd

End of February, Luxembourg. A fantastic group of oddly mixed people. Engineers, managers, analysts and more. From Germany, United States, Israel, Romania, Luxembourg and more. Engaged in the oddest off-beat topics and being challenged in whole new ways.…lnkd.in/e7vabXtK

Ah, brilliant! An outstanding achievement by @Micheline, she passed the #CXPA Exam! That means a huge welcome to the global expert club of Certified Customer Experience Professionals #CCXP. As Senior Customer & Market Research Consultant at #Aegon Michel…lnkd.in/ejbQKVta

Een supertof event op maandagmiddag 17 april! Waarom? Nou, omdat we 5 jaar (!) bestaan met de CX Masterclass! Speciaal voor alle alumni, en dat zijn er die vijf jaar héél wat. De collages in het plaatje hieronder is slechts een kleine selectie. Vijf jaa…lnkd.in/etXBhdHB

Ah, well done!!! Let’s give it up for @Tibbe as he passed his #CCXP Exam! That means a big welcome to the expert club of Certified Customer Experience Professionals. As Customer Experience Consultant and Service Designer at #GemeenteDenHaag, Tibbe is res…lnkd.in/euF8-2tA

Talk about fireworks! Let’s congratulate MARCIA GROENEVELD for closing 2022 in a truly spectacular way by achieving the coveted #CCXP title! Yesterday she passed the #CXPA Exam, which means a big welcome to the expert club of global, official Certified Cu…lnkd.in/eNukBaP5

Wir hatten so einen Spaß. Letzen Freitag, im schneebedeckten München, habe ich meine gute Freundin Prof. Dr. Susanne O'Gorman, CCXP, Professor für Marketing at #IU International University of Applied Sciences, getroffen um einen Gastvortrag Customer Journ…lnkd.in/e6q9tVsA

Last week I was in snowy Munich, Germany with the #SES Satellites’ Video Services teams. It’s hard to describe how cool and impressive it is. They’re responsible for a perfect, flawless transmission of video content from broadcasters to millions and milli…lnkd.in/dxraNVaw

Join us at the Winter edition of the #CXMasterclass! We have only a few seats left. Straight into the new year, we’re hosting an edition on January 26th and 27th. As always in the beautiful surroundings of Grand Hotel Karel V in Utrecht you’re treated to…lnkd.in/eetZvqhx

Kijk nou, wat een supertoffe groep! Vorige week was de eindejaars editie van de #CXMasterclass met dit briljant, gepassioneerd, nieuwsgierig (en jarig) gezelschap. In de prachtige, donkere herfstdagen hebben we met de setting van #GrandHotelKarelV in Utr…lnkd.in/eQcRDnJH

We have a new, additional January edition of the #CXMasterclass! The ideal way to start 2023 invigorated. And the perfect timing to immerse yourself in CX before you hit the slopes for skiing, or join the carnival crowds. There were so many people asking…lnkd.in/eRYjxggB

Great CX event yesterday at the Scheepvaart Museum by Qualtrics. With formidable host @Kaiyave, new Bob Tullemans and legend @btemkin this was a treat. Very impressive showcases by Laurent Lemay #Proximus and Tom Mullender #booking.com, and fantastic oppo…lnkd.in/eiWCBGQn

What better way to start a Monday than to celebrate a fantastic achievement? Let's hear it for Agnes Ras as she passed the #CCXP Exam! That means a big welcome to the expert club of Certified Customer Experience Professionals! At #MN, a Dutch leading pro…lnkd.in/epiFi4kJ

Happy #CXDay2022 everyone! Today we celebrate CX and the profession of Customer Experience Management all over the world. So we're celebrating, challenging, supporting, firing up and sharing inspiration. Can't wait to go to the Dutch Chapter’s #CXPA Eve…lnkd.in/eEWx9rW4

What a great experience. Last week saw the first ever Business Storytelling Masterclass, with the truly awesome #SES #StarshipExcellence team. In a beautiful and sunny Delft and some stunning locations, we had 2 intensive and immersive days in which we…lnkd.in/gu4MA4cy

Look at this, what a group! Last week the #CXMasterclass saw this fantastic bunch of talented, spirited, passionate people. With gorgeous weather the venue as always was the #GrandHotelKarelV, an amazing place. And one that's carefully selected because w…lnkd.in/eWfXapVW