InFlow Analysis retweeted
Data-rich organizations are often workflow-poor. Deploying naked agents without context incurs a daily friction tax. A Universal Context Layer turns static data into kinetic value. Movement begets movement. My latest article for CIO cio.com/article/4129620/agen…
InFlow Analysis retweeted
Excited to be a featured in @Zoom’s 2026 CX Trends report!
We're moving toward the Universal Context Layer, where Agentic AI & humans speak the same language to solve problems instantly. No more silos, no more please hold
zoom.com/en/blog/customer-ex…
InFlow Analysis retweeted
AgentExchange announced at #TDX25 keynote. Here’s my quick take and analysis linkedin.com/posts/david-smi…
InFlow Analysis retweeted
Some quick thoughts on the AgentExchange announcement from @salesforce today. linkedin.com/posts/david-smi… #TDX25
InFlow Analysis retweeted
Join @DaveMario and me for an episode of #TheCrunch to discuss our thoughts and perspectives on #ZohoDay25 last week. @Zoho
linkedin.com/events/72951622…
#CRM #CX #Zoho #PlayazProductionsNewtwork
InFlow Analysis retweeted
Thanks to @charlieisaacs for joining @DaveMario and me for a special #IRL episode of #TheCrunch on #PPN. A good time was had by all! #CRMPlayaz
InFlow Analysis retweeted
Awesome times at #ZohoDay24
The outtakes were a plenty! Thank you @sandraklo @poojamittal20 @oliviaalbyn @jmw0202 @akshayasonasri @nanyasrivastava @ArielRhodes Steve Heisler and the entire @Zoho team for making it a great experience!! linkedin.com/posts/david-smi… #zohoday24
InFlow Analysis retweeted
The concept of a contextual unified interface for workplace apps as @rajuv described has been a holy grail for some years now. @Zoho is the closest to me with Zoho One, and will need to prioritize UX design to ensure intuitiveness and flexibility for user personas #ZohoDay24
InFlow Analysis retweeted
Replying to @Zoho
@Zoho literally has an offering for and competes in every #DigitalWorkplace tech category. The operating system for your business essentially #ZohoDay24
InFlow Analysis retweeted
Replying to @Praval
@Praval leading a panel discussing Transnational Localism #ZohoDay24
InFlow Analysis retweeted
I admit it. Heading to #zohoday24, an annual event for analysts, I didn’t really know much about Zoho. 😬 😬
I mean, I knew the company and had seen some of their products in use (my wife uses Zoho to manage her coffee shops), but I quickly learned that Zoho is more than just one or two applications.
So, I asked my good friend, David Smith @DaveMario from InFlow Analysis, to give me a quick overview of Zoho and help me understand how customers typically enter the Zoho suite.
He also explained to me the concept of 🌎“Transnational Localism,” 🌎 something unique to Zoho’s growth philosophy.
Check out this video 👇. If you are also unaware of the full extent of Zoho, I think this can also be a good introduction for you.
(And thank you @sandraklo and @poojamittal20 for the warm reception)
@TheFuturumGroup @Futurum_Intel
InFlow Analysis retweeted
Looking forward to #ZohoDay24
Some quick thoughts linkedin.com/posts/david-smi… #DigitalWorkplace #Collaboration #EmployeeExperience #EX #CustomerExperience #CX
InFlow Analysis retweeted
As we kick off Black History Month, many unseen heroes in Tech need to be celebrated and acknowledged. #BlackHistoryMonth #DiversityInTech #InclusionMatters ✊🏿✨ Love!
Code, Culture, and Contribution: Reframing the Narrative of Black Brilliance in Tech linkedin.com/pulse/code-cult…
InFlow Analysis retweeted
Moving from prompt-based to richer contextual experiences takes Duet AI to be more of a partner/assistant/expert advisor type role, which leads to where #GenerativeAI innovations will go and should #GoogleCloudNext
InFlow Analysis retweeted
Duet AI is live now in #GoogleWorkspace It can clone you and attend meetings for you in Google Meet #GoogleCloudNext
Over 1 million trusted testers have harnessed the power of Duet AI — as a coach, source of inspiration, and productivity enhancer. Live from #GoogleCloudNext, we're thrilled to announce that Duet AI for #GoogleWorkspace is now generally available 🎉 → goo.gle/3PfYiKR















