We apologize for your experience. Would you please send us a DM, including your complete contact information? Thank you!

We apologize for your experience. Would you please send us a DM, including the product packaging information, so we can look into this for you? Thank you!

We apologize for your experience. Would you please send us a DM, including the product packaging information, so we can look into this for you? Thank you!

We apologize for your experience. Would you please send us a DM, including the product packaging information (UPC/barcode), so we can look into this for you? Thank you!

We were sorry to learn of your experience and appreciate you bringing this to our attention. Our product would not leave our facility without the lid/cap. We'd recommend reaching out to Amazon for a refund or exchange of your purchase.

We apologize for your experience. Would you please send us a DM so we can look into this? Thank you!

Thank you for your feedback! We understand that recipes can sometimes be interpreted differently. The label's photo is also shown to display the contents of our version of the recipe. Your input helps us improve, and we appreciate your comments. Have a wonderful day!

Thanks for reaching out! Our Hunts Four Cheese sauce is not white, as shown on our the label, but it does contain four different cheeses.