New Stanford study on how much leaders communicate & the impact it creates. 4 key conclusions: 1) Leaders are nearly 10X as likely to be criticised by their teams for under-communicating than for over-communicating 2) Leaders who under-communicate are seen as having less empathy & less leadership ability by their teams 3) Leaders are judged much more harshly by their teams for under-communicating than for over-communicating 4) Leaders should adjust their communication patterns by communicating more, even if it leads to the (relatively minor) risk of being seen as communicating too much: journals.aom.org/doi/full/10… (paywall sorry). By Francis J. Flynn & @ChelseaLide @AOMConnect

Research shows that when we switch tasks, it takes an average of 9.5 minutes to get back to a productive state, losing as much as 25 minutes of concentration. Workers typically switch tasks 15 times a day. Here's some helpful advice on using the Pareto principle (20% of effort leads to 80% of results) to get more value out of our days: medium.com/management-matter… By Tobias Charles on @Medium