@gamingpaul

Retired, but still championing Attitude, Behavior & Culture as the number one critical success or fail factor for organizations to succeed.

 Netherlands
linkedin.com/in/paul-wilkinson-20b396/
Joined June 2009
  • Tweets26K
  • Following389
  • Followers1.9K
745Media
My first ever documentary for RTV Gouwestad - my local TV station. It is for my Dutch speaking friends. The documentary contains film never seen before on television of the attack on Gouda station in the second World war. youtu.be/dXQMrnVqCiQ?feature…

In de sporen van de oorlog

De eerste aflevering in een serie van 3 over Gouda in oorlogstijd. ...

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GamingWorks retweeted
ITSM.tools@itsm_tools26 Mar 2025
Governance (including #AI governance) & #GenAI were the top 2 options in our 2025 content poll. We appreciate that people are keen to get as much insight on AI in the #ITSM space as possible. We’re therefore running a new survey. Please help us help you. itsm.tools/new-ai-in-itsm-su…

New AI in ITSM Survey – Please Help

Given that governance (including AI governance) and GenAI are key ITSM areas of interest, we’re running another “AI in ITSM” survey.

itsm.tools
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Wed 29/1 Be part of the conversation HOW CAN CHATBOTS AID CRITICAL THINKING? Explore how to effectively leverage chatbots to develop the critical thinking skills essential for addressing intricate global and societal challenges. #humanisingIT #aiethics conversational-leadership.ne…

Event: Knowledge Café: How Can Chatbots Aid Critical Thinking? | Conversational Leadership

Event: Conversational Leadership Café: What is Communityship

conversational-leadership.net
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Hello all. Before you break up for the holidays, any additional responses (it takes 60 seconds) to this #ITSM poll would be greatly appreciated, please. Thanks :) docs.google.com/.../1FAIpQLS…
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Please vote in the @itsm_tools annual #ITSM Topics poll. It only takes 60 seconds and helps us to help you through new #ITSM content. docs.google.com/forms/d/e/1F…

ITSM.tools 2025 Topics Poll

Please select five topics from the options listed below. Thank you for your help, the results will be reported on ITSM.tools in January.

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After the last-gasp 2-1 win against Slovakia, Gareth Southgate reveals England's new shirt badge
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GamingWorks retweeted
ITSM.tools@itsm_tools12 Jun 2024
.@gamingpaul asked #ChatGPT: “Write 1000 words in a humorous way explaining why organizations continually fail with the five key areas as described in ‘The Shiny New Thing that Really Helps’ and how this relates to the ABC of ICT.” #ITSM itsm.tools/chatgpt-itsm/

Even ChatGPT Knows What’s Wrong with ITSM!

Paul Wilkinson asked ChatGPT why organizations continually fail with five key ITSM areas. This article shares ChatGPT’s response.

itsm.tools
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GamingWorks retweeted
Heller@hellersearch22 Apr 2024
“Remember: the CIO’s goal shouldn’t be to make these decisions for their organizations, but rather with them.” In the latest Heller Report, Larry Bonfante, founder of CIO Bench Coach, outlines how #CIOs can help prioritize business demands. hubs.ly/Q02tGkSK0
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Here are the results from the 'Shiny New Thing that Really Helps' 2024 global survey for the area: Leadership. How would you rate YOUR organizations Leadership capabilities?
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The shocking results are in! The 2024 global 'Shiny New Thing that Really Helps' #SNTTRH survey. Here are the results for the first KEY area: 'Strategic Fit'. Read them and weep!
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GamingWorks retweeted
ITSM.tools@itsm_tools22 Feb 2024
How can we do MORE value creation and LESS value leakage stuff’ asks @GamingPaul. #ITSM buff.ly/42qHuWq
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There are a lot of links to various documents with tips... hopefully to help avoid mistakes and solve issies.
ITSM.tools@itsm_tools13 Feb 2024
'Maximizing the value from a training investment won’t work unless we change our #leadership styles, skills, and behaviors' - @GamingPaul buff.ly/3SJtnsb
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GamingWorks retweeted
ITSM.tools@itsm_tools2 Feb 2024
Changing behaviors requires ownership, practice, effort, recognition, feedback, and often coaching - a process doesn't do this, says @GamingPaul #ITSM #leadership buff.ly/48ZPgJ9
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GamingWorks retweeted
ITSM.tools@itsm_tools22 Dec 2023
If management teams don’t know what behaviors they’re trying to foster, then how can they expect teams to mind read and know what’s expected? - @gamingpaul #collaboration buff.ly/3z0zdZn
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A lot of links in this article. Most, if not all, are still very relevant.
ITSM.tools@itsm_tools14 Dec 2023
'Maximizing the value from a training investment won’t work unless we change our #leadership styles, skills, and behaviors' - @GamingPaul buff.ly/3tn8rsT
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GamingWorks retweeted
ITSM.tools@itsm_tools14 Dec 2023
'Maximizing the value from a training investment won’t work unless we change our #leadership styles, skills, and behaviors' - @GamingPaul buff.ly/3tn8rsT
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I am sure that this is STILL very relevant... Perhaps time for my Shiny New Thing that Really Helps survey again.
ITSM.tools@itsm_tools6 Nov 2023
How can we do MORE value creation and LESS value leakage stuff’ asks @GamingPaul. #ITSM buff.ly/3F4vSNV
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GamingWorks retweeted
ITSM.tools@itsm_tools25 Sep 2023
Pin up the #ITIL4 Service Value System (SVS) model on your wall and look at it for five minutes, says @GamingPaul. Let it REALLY sink in. Think about it. #ITSM buff.ly/3dxPEnK
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