Account Director at journalist-led #contentmarketing agency @thisisformative

London
Joined July 2011
Replying to @Revolut
When is this likely to be resolved? Comms to affected customers has been appalling!
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hello @illumination, my son is a massive Minions fan! He wrote a letter to your CEO Chris Meledandri asking for help in returning an old road sign to the village of Minions in Cornwall (UK) - it was covered in a local newspaper bit.ly/4ejEgsp. Was the letter received?
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Hi @houseoffraser I’m waiting on an order that I need in time for Christmas. I’ve tried emailing and webchat with no luck (you don’t appear to have a phone number?). Can someone please provide an update?!
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Replying to @British_Airways
@British_Airways you cancelled the 6.40pm flight from Gatwick to Faro today less than 3hrs before takeoff. Customer service has been non-existent. We’ve been added to a Monday flight but it means we’ll miss a wedding! Please advise on how we can claim compensation?
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Replying to @APCOAUK
@APCOAUK I've been fined for parking at High Wycombe train station despite buying a full-day ticket. The fine has been paid by my car leasing company and I would like to appeal - please provide an email address so I can start the appeal.
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Win our brand new racket and become a T-Fighter 🔥 To participate 👇 ➡ Follow @tecnifibre ➡ RT the post The winner will be announced on January 20th 🤞 #TecnifibreFamily #TFightIsoflex 📸 Sindy Thomas
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So this happened......... 😂 amazing to be selected as last week's #grassrootsbeauts by @itvrugby and @premrugby. Cracking try against @hungerford_rfc last weekend, made by the front row and finished by @milkbagporter. #phoenixforever #phoenixrfc
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Replying to @Beer52HQ @AndyOsira
Do you have anyone answering calls? I've tried at various different days and times and have never got through. Also tried emailing several days ago and a DM but no response...
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We've grown significantly over the last year and we're showing no signs of stopping 💪 And we're delighted to let you know of two new opportunities! If these roles fit your skillset, we want to hear from you ☎️ Head to formativecontent.com/careers for more details. #WeAreFormative
Cal Brodie retweeted
I've spoken to 2,000+ companies over the last 12 months about their plans for remote work going forward Here are a few things I've learned [ a thread ] 💻🏠🌍
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Replying to @simonnread
High Street Ken?
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@Quotemehappy I requested a payment holiday online but the next day I see that, instead, you've hiked my premium! I can't get any sense out of your website and there's no phone no. Can you help?!
Replying to @SheWore
@shewore I’ve tried contacting you about a recent order. Are you able to take a look? I can DM you the order no. if that’s easier? – at Watlington, England
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What an absolutely top bloke. Solid in so many ways. A hero? Yup.
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Replying to @MoonpigUK
Thanks. I’ve just DM’d you. – at Watlington, England
Replying to @MoonpigUK
@MoonpigUK The flowers we ordered from you were rotten when delivered. No response on your customer service chat. Please advise on how to claim a refund? – at Watlington, England
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Cal Brodie retweeted
We stand against racism. We stand side by side with our black community. We stand with our black players of the past, present and future. We celebrate diversity. We belong together.
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