Research & design studio. UX lab available to hire.

Liverpool, England
Joined July 2017
From idea to reality. Liverpool's first user research lab is finally here..... #UserExperience #userresearch #uxdesign #ux #Liverpool
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A person staying at our Manston facility has sadly died in hospital this morning after becoming unwell. We express our heartfelt condolences to all those affected. (1/2)
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We'll just leave this here...😄
We are wondering how long it will take Beau’s forelock to settle down after patrolling at Anfield yesterday in them strong winds! #StandTall #PHBeau #TheresSomethingAboutBeau #StrongLook #HePullsItOff
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If ever you want to understand why service design is important try signing up to @virginmedia Clearly no join up within their teams resulting in the worst user experience ever. Now left with no Internet Aka no service!
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After some time off - we're back and our next event is 29 Sept at 6pm. We'll be talking all things Service Design and really excited to welcome experts in this field for talks and a Q&A speaker panel. Everyone welcome, bring your own🍕 and 🍻 🍷 eventbrite.co.uk/e/demystify…
Already loving @JulieAbbo's talk for @GDSTeam Services Week ❤ Why #ContentDesign is needed from the start
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Remote user research participants wanted. 1 hr call = £50 Amazon voucher. Client: Dep Work & Pensions Looking for: anyone receiving a DWP benefit such as tax credit, maternity, pensions, disability benefit and more. Please compete 2 minute survey forms.gle/c5tZyEiyMM2bfZua8?…
Remote user research paying £40 amazon voucher for a 45 minutes call. Client: NHS blood and transplant service. Who: both blood donors AND non donors. Why: The aim of the research is to help improve their service. Please complete the form below. forms.gle/9eq6Rmrrp11whoqL9
Just to keep people updated. We’ve just concluded a briefing with the Deputy Chief Medical Officer. We are expecting a further meeting with the PM’s team in the morning. Until then, I won’t be making any further comment.
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We are looking to speak to people that were on the government's vulnerable people shielding list. One hour video call pays £50. If you or someone you know was on the shielding list and would be interested please DM and we can provide more info.
Our amazing landlords are doing their bit to get PPE to the frontline. Please donate if can.
We have found a way for you to help our NHS workers! You can help by spreading the word and encouraging key workers to order via our website: ppe.doesliverpool.com #NHS #supportnhs #frontlineworkers #stayathome #visors
Research participants needed: Do you or anyone you know wear a hearing aid? A £60 tax-free incentive will be paid for the 1 hour interview. When:Thursday 13th Feb Where: Our lab in Liverpool. DM if you're interested. Please retweet.
It was great to attend @hyperisland ten year party and opening of their amazing new studio. The amazing @tashwillcocks doing the honours.
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A big thank you to magic Mike from @DoESLiverpool for helping to put up our new sign. Luckily our colour scheme fits in with the rest of @TapestryLpl
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Participant “what do I do next?” User researcher “what would you do if you were at home? That's why creating a place where people feel comfortable is so important to high quality user research #userresearch. #ethnographicresearch #usabilitytesting #ux #userexperience
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Really enjoyed having @hearingdirect in the lab. You always learn so much when you put your service in front of real users. Great to work with @jonmaher @thisisrebekah @hippodigitaluk on this! #userresearch #UserExperience #ux
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Today's model solely focuses on customer acquisition = constantly change in service providers. Too many orgs give no thought to the end experience. Do you have a list of companies you'll never return to due to a terrible end experiences? #UserExperience #ends
Wow, I am in Wired! Been an incredible couple of weeks for #Ends. First @TEDxStockholm, then @WIRED. @andend_co
We really enjoyed speaking at #nuxliverpool tonight on all things service design. Here's @ElisseJones talking about how important research is in this approach #nux #UserExperience #servicedesign
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The find out team, @ElisseJones @LawKitson @BenSprung are excited to be talking all things service design on Monday. Hope you can join us.
Not long until our last #NUX #Liverpool of the year now. Come along to learn about what makes a good service and the role that design can play. Get your tickets here 👉 wp.me/ppuiz-13d
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