Award-winning biz with 20 years' experience of creating sustainable club growth thru world class experiences & engagement. Any level, any sport, anywhere.
Bradford, England
Joined February 2009
- Tweets59.7K
- Following3.6K
- Followers5.9K
- Likes28.8K
Pinned Tweet
And with our new look & new website comes Season 4 of the Fan Experience EXPERIENCE podcast.
In Ep. 1 @darrenyoungbook & Mark chat to @LincolnCity_FC CEO Liam Scully on all things #fanexperience & leadership.
open.spotify.com/episode/3v3…
This is getting beyond a joke. If only @UEFAcom actually cared about fans, then maybe we’d see some change.
Back at the hotel now. Think that was genuinely the most badly managed exit from a stadium I’ve ever been in.
Holding crowds too long is totally counter productive. People start getting frustrated. Then mass crowds all pushing to get ahead, Police whacking people (doing nothing wrong) as they pass, which leads to more aggro.
We were held on 4 separate occasions. Absolutely shambolic policing from the French. We were warned about the Marseille fans (who have mainly been spot on) but it’s been the Police’s crowd control strategy that was the biggest problem of the night. Honestly horrific. #NUFC
The Fan Experience Company retweeted
Back at the hotel now. Think that was genuinely the most badly managed exit from a stadium I’ve ever been in.
Holding crowds too long is totally counter productive. People start getting frustrated. Then mass crowds all pushing to get ahead, Police whacking people (doing nothing wrong) as they pass, which leads to more aggro.
We were held on 4 separate occasions. Absolutely shambolic policing from the French. We were warned about the Marseille fans (who have mainly been spot on) but it’s been the Police’s crowd control strategy that was the biggest problem of the night. Honestly horrific. #NUFC
The Fan Experience Company retweeted
Building the #drfc fanbase of the future
@drfc_official are 1 of 2 @EFL clubs to have won #FamilyExcellence GOLD every year since it was formed.
This year we're introducing more with our DonnyDog VIPs (Very Important Pups) scheme.
@FanExperienceCo
doncasterroversfc.co.uk/news…
Wonderful from @drfc_official
👀 Introducing our 2025/26 away shirt!
To celebrate and also highlight the amazing work our Club Doncaster Foundation and their partners are doing for those dealing with dementia across our city, we invited a few lifelong Rovers fans living through dementia down to the Eco-Power Stadium for a first look at our 2025/26 away shirt.
The lads shared a story or two of the old times and our Supporter Liaison Officer, Dean Medcalf, shared his emotional story of the important role Doncaster Rovers and football plays in his and his grandad's life...
🔴 #DRFC ⚪
The Fan Experience Company retweeted
Do you work in social media in the world of football? ⚽️
The @OnlineRule team need your help! 🫵
Take a few minutes to complete The State of Football Social Media 2025 survey and help shape the insights. ⤵️
Seems as if @dailytelegraph is against equal pay for women.
#shitjournalism
Lewes FC were the first side to announce equal pay for their men’s and women’s teams but are now desperately short of cash
Find out more from @ben_rumsby ⬇️
telegraph.co.uk/football/202…
I’ve always said that @patrick7roberts is a man of many talents.
*This was on the wall of our holiday flat in Boulogne sur Mer. @RokerReport @ALS_Fanzine @SunderlandAFC @JamesCopley_
A special day yesterday - and the culmination of two decades' commitment to showing football that it is fan experience that determines medium to long term growth (and not league position)
*EFL Family Excellence scheme (2007 to date)
linkedin.com/feed/update/urn…
The Fan Experience Company retweeted
EXCITING NEWS 🚨
EFL referee Darren Drysdale has said he’ll be the 4th official for our upcoming game against Bradford City Veterans on Saturday 10th May...
Thank you Darren and if you haven't got tickets 👉 eticketing.co.uk/imps/EDP/Ev…
#impsfpa
The Fan Experience Company retweeted
🇪🇸 “The general feeling in Spain is that fans are excluded…”
🗣️ @FASFEaficion's @CapitanJB spoke to us about their #DerechosParaLaAfición (Rights For Fans) manifesto & why so many fans in Spain have united in calling for dialogue with football’s governing bodies in the country.
Delighted to share a special #TheFanExperienceEXPERIENCE episode on #fanexperience & attendance growth in #womensfootball.
@markdonnelly_ tells us about @DurhamWFC unique fan-centric approach & @NicoleAllison2 charts @WCWomenFC’s purpose-driven story.
fanexperienceco.com/podcast/
The Fan Experience Company retweeted
60% of matchgoers think rising ticket prices are the most serious challenge to professional football, according to a survey conducted by @IpsosUK
#StopExploitingLoyalty
🔗 thefsa.org.uk/news/rising-ti…
ALT Table showing data on fan attitues in relation to rising ticket prices, football finance, racism and more. More data is available via IPSOS: https://www.ipsos.com/en-uk/over-half-uk-adults-view-racism-football-problem
The latest episode of #TheFanExperienceEXPERIENCE podcast is out today.
In Episode 7, Darren & Mark chat to @TranmereRovers Chief Operating Officer Christine Roberts about how this EFL Family Excellence Gold Award-winning club delivers on match days.
fanexperienceco.com/podcast/
Love this.
🚨 Attention @AFCFylde supporters.
Enjoy a FREE pie and hot drink on us as a gesture of goodwill for making the 530-mile round trip to Roots Hall tonight! 🥧
The Fan Experience Company retweeted
It’s a shame certain old school owners of famous men’s football clubs don’t see the commercial potential (and all the other benefits) of investing in, growing and promoting the women’s team. They’re not a charity case, they can seriously enhance your business.
The Fan Experience Company retweeted
Love this from the Oldham chairman wishing all the travelling fans a merry Christmas one by one away at Braintree yesterday👏
Here’s our festive gift to you: The 12 Days of Christmas (with a #fanexperience flavour).
The #FanExperienceEXPERIENCE podcast Xmas Special - a bumper holiday edition with (almost) all the team.
fanexperienceco.com/podcast/
Or wherever you get your podcasts!
May it be peaceful!
The Fan Experience Company retweeted
If any politicians care to read this then, please listen, I am a former Man Utd player and have a teammate Lou Macari, doing great work with the homeless, He will not ask but I am, give him something for his services, He is a top man who cares.
With Xmas on the horizon, the latest #FanExperienceEXPERIENCE podcast episode drops today.
In it, @darrenyoungbook & Mark chat to @WFCOfficial SLO Graham Whittaker about the eternal question: where do you start?
Find it here:
fanexperienceco.com/podcast/