The world's leading business-writing trainers, helping you transform everything you write at work. Follow our founder @robert_ashton for more research & advice

Brighton
Joined January 2010
📸 This is a photo from the Kingdom of Bhutan in the Himalayas. It's the only country in the world to measure Gross National Happiness as an alternative to GDP.
1
2
10
723
Emphasis Training retweeted
#ICYMI On the latest #ConceptuallySpeaking, @juliakbriggs & I were joined by @Robert_Ashton to discuss how written communication impacts relationships & organizational culture. Insight for anyone team, org, or school! #edchat #leadership #k12 #edtech 🔊⤵️ bit.ly/3d0buCR
Emphasis Training retweeted
This was a fantastic conversation about communication & uncovering 🔥 truths about reading & writing, with powerful application to classroom contexts, how we interact with colleagues, and even family & friends. I’m excited for you all to hear it 🗣📖🤩 Thank you @Robert_Ashton
#ConceptuallySpeaking returns! This week @juliakbriggs & I spoke with @Robert_Ashton about the relationship between our cognition & written communication. Was a fantastic dialogue that peeled back the myths & assumptions we hold about print. ⤵️🔊 #edchat bit.ly/3d0buCR
1
3
6
This was such an enjoyable and stimulating conversation. Thanks again for inviting me, @MrAleoSays, @juliakbriggs and @JulieHStern – the time flew by!
#ConceptuallySpeaking returns! This week @juliakbriggs & I spoke with @Robert_Ashton about the relationship between our cognition & written communication. Was a fantastic dialogue that peeled back the myths & assumptions we hold about print. ⤵️🔊 #edchat bit.ly/3d0buCR
1
6
5
Emphasis Training retweeted
#ConceptuallySpeaking returns! This week @juliakbriggs & I spoke with @Robert_Ashton about the relationship between our cognition & written communication. Was a fantastic dialogue that peeled back the myths & assumptions we hold about print. ⤵️🔊 #edchat bit.ly/3d0buCR
5
2
12
My guest for this week's Deep Leadership Podcast episode is Rob Ashton. Rob is an author who focuses on the hidden science behind how what we read and write influences what we think and do. Visit jonsrennie.com for the full episode.
1
5
For your morning commute. Why words matter in leadership with @Robert_Ashton podfollow.com/deep-leadershi…
1
2
2
5
There's more to ensuring consistently effective documents than dishing out a list of standard headings. Nice post over on the @emphasiswriting blog. writing-skills.com/problem-w…
1
6
Two things you can do right now to solve an email or text-message row. linkedin.com/posts/robashton…
We're a lot less patient in email (and Twitter) than we would be in real life. Here's why. linkedin.com/posts/robashton…
Ever had an innocent text or email chat turn tense and you didn't know why? Here's why. (My latest research.) linkedin.com/posts/robashton…
1
2
4
Replying to @Robert_Ashton
really good point - the further up science you go, writing basically becomes the main thing you do. Which is great if you like writing, but science writing is a skill that needs to be learnt (and practiced)
2
2
2
Why is that most organisations spend 10 times as much on presentation-skills training as they do on improving written communication – even though most people give a presentation once in a blue moon, yet write all day? writing-skills.com/the-bigge…
1
3
1
5
Dear Twitter: I need help with my communication research. What's your worst example of an argument started by someone misinterpreting one of your messages (IM, text, email)? I'll follow you back if you'd rather DM. Or email rob[dot]ashton[at]writing-skills[dot]com Please retweet.
1
5
1
2
Emphasis Training retweeted
Should you use "e.g." or "i.e."? One approach is to look it up and follow the rule. A better approach is to remember that lots of people are unsure about these initials - so be clear and use words instead. "What's correct?" is less important than "What works?" #editing
3
9
4
31
Emphasis Training retweeted
Learning how to write better emails with @EmphasisWriting. "SCRAP" situation, a complication, a resolution, an action and politeness. In that order it's powerful. – at South East, England
1
1
1
4
Emphasis Training retweeted
The 15 Writing Habits of People Who Build Amazing Careers - Read the full article by @Robert_Ashton on the Learning Professional Network: learningprofessionalnetwork.…
3
2
Really looking forward to talking about avoiding the pitfalls of live chat at #CallContact19 today. Come and say hello at Theatre Hall 23 at 12.30. My lovely colleagues from @EmphasisWriting will be happy to chat (for real) at Stand 856 too 🙂
1
1
Do your #customerservice team use live chat? Check out writing expert @Robert_Ashton’s seminar at #CallContact19 on how to avoid the pitfalls that could cost you customers – 12.30 on 27 March in Theatre 23 callandcontactcentreexpo.co.…
3
4
Emphasis Training retweeted
The experts @EmphasisWriting are on hand at stand 19 to talk about how targeted and tailored business-writing training can transform your organisation’s results. You could also win a bespoke training course for your organisation worth £3,000. #LearningLive