Food::Art::Coding::Rock
Singapore
Joined June 2011
- Tweets289
- Following47
- Followers10
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@bookingcom changed my flight class from Business to Economy without any compensation. They keep telling me that it's an internal system issue and by ticket is still business class. But all i see are emails with the wrong class, and the wrong info in the app.
I've told @bookingcom about the mess, almost on a daily basis now, and they say the ticket is still business, but they keep sending me emails informing me that the class has changed to economy.
Feeling uncomfortable with the mess, I want to cancel the booking. Then @bookingcom keeps saying i have to pay for the cancellation. Will bring a large claim if they mess up at the time of flight
@lb_southwark
Please contact me asap as you have charged me close to £60 in error. I have tried to reach a human to sort it out but have been given the merry-go-round all morning
@lb_southwark I am very perplexed by how you managed to instruct a bank to setup a direct debit to my account without my consent. According to records by everyone active, you set me up on your membership in the month I was turned away from my home gym. Please explain yourself
Eleanor Ching retweeted
The Nightingale hospitals - built at vast expense - were a PR stunt by a government which has driven the NHS into the ground.
There isn't the staff to operate them - because the Conservatives caused a staffing crisis - and they're now being dismantled as the NHS is overwhelmed.
Eleanor Ching retweeted
E Ching gave Green Motion United Kingdom 1 star via @Trustpilot trstp.lt/SoZAZmRsY
Eleanor Ching retweeted
Share your story on social media (far and wide) and sign/share the new UK parliamentary petition I set up recently to stop bad car hire companies exploiting consumers:
petition.parliament.uk/petit…
Eleanor Ching retweeted
Green Motion car hire workers were paid to find phoney damage | London Evening Standard: buff.ly/36y3vod. @benm_b #carhire #rentalcar #scam #fraud #greenmotion #rentalcarscam
Eleanor Ching retweeted
I've been having a convo with your so called "Customer Service" and they have been trying to look for any imaginable excuse to not refund. This is inexcusable and something the Better Business Bureau should be looking into.
Eleanor Ching retweeted
@GreenMotion Tried to extort 400 GBP from us by alleging car wasn't available. Then took 84GBP for a PCN issuer issued in error (for which they have no liability for). And tells me to pursue the 84GBP with the erroneous private parking company..dishonesty is this company's code.
Eleanor Ching retweeted
Nobody available to help! Look, I no longer believe you are “keen/happy/whatever fake positive adj. to help”. You’re USELESS! And @ThreeUK should hold not my money for services not performed! My case number is 29370923. The saga has dragged on for months. I want my money back now
By @Ofcom Three customers were less likely to be satisfied overall and less likely to recommend their provider to a friend. They also had the longest average call-waiting times and were less likely to be satisfied...@ThreeUKSupport
Yes yes yes yes..I’ve spent hours telling you I’m cancelling my contract and the router was sent back weeks ago. But @ThreeUKSupport still continued to charge me for a plan cancelled within cooling off period. Return my money now!!!
@VodafoneUK Cancelling Vodafone for 5g broadband
Reasons:
1. Company sent me around 5 different departments with none being able to resolve my complaint on speed dropping....So they bounced me around:
cust service -> tech -> returns -> billings -> cust service -> returns
3. Cust service said something that was contrary to the 14 days returns policy (said i could get an exception while they sort the network out), then rescind on promise within the same chat.
4. Their official complaints phone line does not work. It is routed to the billing’s dept
5. For the price point, the customer service is just as bad as @ThreeUKSupport (which is cheaper) and the speed is not good enough as a 5g connection. Network is slightly more stable than @ThreeUK5G though