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Hi @Roblox @RobloxSupport,
โI created this account to share my case and bring awareness to an ongoing issue.
On Oct 25, my account (ederjm95) was unfairly banned for "Child Safety" but there is no proof, is an serious cause I take very seriously and have always reported. (1/4):
Day 13: [ederjm95] / Ban ID: 3LCJmUBD32svemdP64s0n7Df0Q4
Today I sent another message to my only support ticket, since I still have the same error. I'd like to share the DevForum page where, yesterday, many players started sharing the same experiences.
devforum.roblox.com/t/criticโฆ
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Roblox is currently perma-banning INNOCENT accounts using their new Trusted Chat feature. ๐จ
Even 18+ verified users are getting hit with "Child Safety" bans for normal messages.
I broke down the DevForum proof & how to appeal if you got hit: youtube.com/watch?v=aR1t7OAPโฆ
Roblox has stopped sending the usual โcontact Support through the Violations & Appeals pageโ response, replacing it with the โviolation was applied more than 30 days agoโ excuse. EU users STILL get this response, despite having 6 months to appeal under the DSA. Please fix this.
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Roblox STILL doesnโt let me send roblox support tickets #ROBLOX #RobloxBan
Day 13 / [ederjm95] / Ban ID: 3LCJmUBD32svemdP64s0n7Df0Q4
I'm still having the same problem trying to get my second ticket. I'm glad someone on the DevForum talked about bans where there's no evidence and the reason for the ban; I haven't given up hope.
Hi everyone! If youโre also going through a similar unfair ban and need help, feel free to share your case in the comments so we can bring awareness to yours too. I really hope this gets resolved there is still hope for us. #robloxban #appealdenied #robloxbanwave #robloxappeal
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Replying to @Roblox
Accounts that are 21+ verified (canโt talk to people below 18) are getting Child Safety banned
Iโve posted a DevForum thread about this issue. Some of these people have exported their chat through DSA and they didnโt say anything wrong and Iโve given proper examples. If it can be looked at, would be amazing
devforum.roblox.com/t/criticโฆ
Day 12 / [ederjm95] Ban ID: 3LCJmUBD32svemdP64s0n7Df0Q4
I'm still trying to get another ticket, but I'm still getting the same error. Today I sent another message on my first and only ticket. I hope they don't take too long; I hope all this gets sorted out; we mustn't lose hope.
Hi everyone! If youโre also going through a similar unfair ban and need help, feel free to share your case in the comments so we can bring awareness to yours too. I really hope this gets resolved there is still hope for us. #robloxban #appealdenied #robloxbanwave #robloxappeal
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Roblox support is a constant contradiction: the game tells you to contact support through a ticket, but when you submit one, they tell you to appeal through the game. So where exactly are we supposed to go to get help? #ban @Roblox @RoUtilityNews @RobloxCreators
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At this point i donโt know what to do anymore roblox support responded me twice with two different people. i donโt know what to do anymore. i feel like iโm cooked. and cannot get my account back. i canโt do appeals through the roblox app violations. @Roblox
Day 11 / [ederjm95] / ID Ban: 3LCJmUBD32svemdP64s0n7Df0Q4
I keep finding very SUS users on the platform after the bans. From my second account, which I have on my work phone, I saw that there's progress for those users banned for "Child Safety." I haven't lost hope.
Hi everyone! If youโre also going through a similar unfair ban and need help, feel free to share your case in the comments so we can bring awareness to yours too. I really hope this gets resolved there is still hope for us. #robloxban #appealdenied #robloxbanwave #robloxappeal
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has anyone else got banned for no reason? my last ban was on sept and i have not got any warnings or anything i didnโt do anything the fact that i wasnt even playing around that time makes me ask myself if that was an ai moderation mistake, i appealed idk why else to do..
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Roblox users are getting banned for Child Safety, showing Chat Evidence IDs with no explanation of what they did wrong.
This is apparently happening because of Roblox's new Trusted Chat feature, so I advise everyone not to use the Roblox Chat until this is resolved.. This AI ban system is also entirely different from what was announced by Roblox on the DevForum.


































