@DougLipp

Speaker, Service & Leadership Consultant and Best-Selling Author, Disney U

 Sacramento, California
douglipp.com
Joined December 2010
  • Tweets4.1K
  • Following475
  • Followers2.2K
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Doug Lipp retweeted
BPrO_org
@BPrO_org23 Jun 2025
Replying to @DougLipp
@DougLipp, nos recordó en el #CXSummit2025 que la magia comienza con la cultura. Confianza, empatía y coherencia: eso es lo que realmente crea experiencias inolvidables. @anakarinaqa | @melissadibuja
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Replying to @BPrO_org @anakarinaqa @melissadibuja
Magnificent work!!!!! Thank you for sharing
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Doug Lipp retweeted
NISC@NISC_coop16 Sep 2024
It's time! The 2024 #NISCMIC kicks off this evening at 5pm! Join us to hear from NISC President & CEO Doug Remboldt on our focus this year and learn from DisneyU Author Doug Lipp how to provide an excellent customer experience. See you soon!
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Replying to @mohamed_isa
Happy birthday Mohamed!
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Here's my 2nd Dear Disneyland letter on @MiceChat. tinyurl.com/3u3tskmy I hope @WaltDisneyCo embraces Walt's idea to constantly Plus the Show and embrace truth tellers. #DisneyU #DisneyUniversity #DisneyInstitute #Disneyland #TheWaltDisneyCompany #DisneyLeadership
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Sharing this with friends & colleagues because of: • My love for Disney & @Disneyland • Concern for Disneyland’s current state Honored @MiceChat is promoting my 3-part letter, starting with this first one timed on Disneyland’s 69th birthday today. micechat.com/391936-dear-dis…

A letter to Disneyland on Her 69th Birthday

We have something special for our readers today: a heartfelt letter to Disneyland from a former cast member who worked with some of the most iconic leaders Disneyland has ever known. Doug Lipp worked...

micechat.com
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Setbacks are part of life, but giving back is healing. 🌻 In my latest blog, I share our experience with @NAMICommunicate and the support we received: tinyurl.com/bdejmj4c #Leadership #OrganizationalCulture #CustomerExperience #DisneyUniversity #DisneyU #Creativity #Training
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In my newest blog, I discuss how the "Normalization of Deviance" can lead to disaster and share insights from NASA’s history: tinyurl.com/3ep9b9w5 #Leadership #OrganizationalCulture #CustomerExperience #DisneyUniversity #DisneyU #Creativity #OrganizationalDevelopment #Training
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Have you noticed how customer service has become robotic? 😟 Discover how businesses are transforming their customer interactions: tinyurl.com/ytwp946p #Leadership #OrganizationalCulture #CustomerExperience #DisneyUniversity #DisneyU #Creativity #OrganizationalDevelopment
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Merging teams? Beware the hidden traps! ⚠️ Explore why many mergers fall apart despite shared values: tinyurl.com/bajpyryt #Leadership #OrganizationalCulture #CustomerExperience #DisneyUniversity #DisneyU #Creativity #OrganizationalDevelopment #Training
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✨ Looking for the secret to true happiness? In my new blog, I discuss how Shawn Achor's powerful insight can transform your outlook ni life. tinyurl.com/mzvmnajj #Leadership #OrganizationalCulture #CustomerExperience #DisneyUniversity #DisneyU #Creativity #Training
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🌟 Ever wondered what makes a true leader? Let me take you backstage with Wayne Gretzky and reveal the essence of greatness: tinyurl.com/3y8hfuek #Leadership #OrganizationalCulture #CustomerExperience #DisneyUniversity #DisneyU #Creativity #OrganizationalDevelopment
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Embrace failure, thrive through adversity! 🌟 Discover the Japanese wisdom behind resilience in my latest blog: tinyurl.com/yc5djx4p #Leadership #OrganizationalCulture #CustomerExperience #DisneyUniversity #DisneyU #Creativity #OrganizationalDevelopment #Training
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Wondering what if we train them and they leave? But consider, what if you don't train them, and they stay? 🤔 My new blog: tinyurl.com/2ur4wpnc #Leadership #OrganizationalCulture #CustomerExperience #DisneyUniversity #DisneyU #Creativity #OrganizationalDevelopment #Training
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It's time to break free from excuses. ⏰ Learn about Pride Industries, and how they've flipped the script to "Yes, If": tinyurl.com/29hjhs3c #Leadership #OrganizationalCulture #CustomerExperience #DisneyUniversity #DisneyU #Creativity #OrganizationalDevelopment #Training
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🌟 Unlock the secrets of sustained success! Discover how Greg Hicks of Impressions Catering turned his failing business around and found triumph in focus: tinyurl.com/ct93k3h6 #Leadership #OrganizationalCulture #CustomerExperience #DisneyUniversity #DisneyU #Creativity
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Is your organization teetering on the edge of failure? Gain insights into strategies that will empower your organization for lasting success: tinyurl.com/2xpjyvph #Leadership #OrganizationalCulture #CustomerExperience #DisneyUniversity #DisneyU #Creativity #Training
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🌐 Out with complacency, in with success! 🚀 My latest blog urges you to crawl out of complacency with honesty and change: tinyurl.com/4nuwxzwe #Leadership #OrganizationalCulture #CustomerExperience #DisneyUniversity #DisneyU #Creativity #OrganizationalDevelopment #Training
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Discover the key to organizational success - being truthful with yourself! Learn how the Force Field Analysis can guide your decision-making: tinyurl.com/ycy9mx5b #Leadership #OrganizationalCulture #CustomerExperience #DisneyUniversity #DisneyU #Creativity #Training
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🏹In my latest blog, we delve into the culture of fear that stifles honesty. Assess your leadership style and learn from Walt Disney's legacy: tinyurl.com/5b3vkfsx #Leadership #OrganizationalCulture #CustomerExperience #DisneyUniversity #DisneyU #Creativity #Training
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