Convert anonymous shoppers into actionable audiences for your email, ads, and direct mail campaigns. 🔎 The most accurate visitor ID tool out there.
Boston, MA
Joined March 2017
- Tweets8.6K
- Following509
- Followers6.1K
- Likes5.5K
CustomersAI retweeted
Think you’ve got email marketing figured out? 2025 might surprise you 🫢 We're SO excited to announce that we teamed up with @CustomersAI and 30+ email pros to break down what’s actually working in 2025—and what’s not. Here’s a taste of what’s inside: 1️⃣ More emails, not fewer—why this shift is driving better results
2️⃣The rise of plain text emails (and why they’re converting) 3️⃣How on-site behavior triggers are reshaping email marketing. There’s 75+ insights packed into this guide—check it out for yourself🔗 Link in thread. #emailmarketingguide #emailmarketingtips #emailmarketingstrategy #digitalmarketingtips #MarketingTips
CustomersAI retweeted
Email in 2025 is not the same anymore.
That's why we teamed up with 30+ of the sharpest minds in marketing—such as @triplewhale and @customersai—to share the biggest shifts happening in email right now.
🔥 AI-powered personalization at scale. {First Name} is not enough anymore.
🔥 Why first-party data is your new best friend.
🔥 Plain authentic text > over-designed and polished emails.
Learn what the best in the business are doing to stay in people's inboxes at customers.ai/r/email-marketi…
CustomersAI retweeted
Don't miss our CEO & Co-Founder @larrykim back on the SMX stage! 🎤
It's been a while but I'm happy to say I'll be back speaking at #SMXMunich next month.
Join me as I dig into "Data-driven remarketing hacks to help you dominate the middle & bottom of the funnel".
We'll be covering:
🎯 Supercharged Remarketing
🔃 Data-Driven Funnels
🔒 GDPR-Compliant Strategies
See you there?
CustomersAI retweeted
Thank you @CustomersAI and @Casieg for featuring me in your 2025 Email Marketing Hot Takes! The past year my marketing skillset has broadened well beyond paid media due to my Director of Growth role, and I've learned a lot about the email space.
If you're in email marketing, make sure to grab your copy of this!
It's here!!!!
🔥 2025 Email Marketing Hot Takes 🔥
We got 30+ email marketing pros to give us their hottest takes and tips on what's happening in email marketing this year.
We're talking 75+ expert insights on everything from segmentation to deliverability to AMP and more.
Here's a sneak peek at what's inside 👇
CustomersAI retweeted
Don't you just love a good ROAS story? 📕
One of our wellness customers saw a 15% lower Cost per Result using the Customers.ai Retargeting Audience vs. the standard FB retargeting audience.
CustomersAI retweeted
Email is changing fast and if you’re still sending like it’s 2024, you might already be behind. 🏃🏃
That’s why we teamed up with 30+ marketing pros, such as @Triplewhale and @Customersai, to break down what’s in, what’s out, and what’s next for email in 2025.
Here's a sneak peek:
🔥 More emails, not fewer. Playing it “safe” with your sends? You’re leaving revenue on the table.
🔥 Batch-and-blast is officially dead. If you’re still sending generic, unsegmented emails…yikes.
🔥 AI + human creativity = the winning formula. AI can do the heavy lifting, but if your emails feel robotic, good luck getting engagement.
Get 75+ expert-backed insights to help you win more opens, clicks, and conversions.
Check out the guide at customers.ai/r/email-marketi…
CustomersAI retweeted
$500k in 4 months in just re-signaled visitors. That doesn't even include any new visitors we identified for them.
Back in November, we shared one of our DTC customer's actual 30-day results after using Customers.ai to restore Klaviyo's returning visitor signals (you know, the one Klaviyo loses because of its 7-day cookie expiration window).
They generated a cool $200k in 30 days.
90 days later....over HALF A MILLION in sales! 💰
Just by recognizing returning visitors and triggering welcome back email flows.
The secret weapon? Customers.ai signaling returning shoppers who Klaviyo can't identify.
Want to see how it works? Check out our blog post, “How to Segment New vs Returning Shoppers in Klaviyo to Maximize LTV.”
customers.ai/blog/new-vs-ret…
CustomersAI retweeted
Back in November, we shared one of our DTC customer's actual 30-day results after using Customers.ai to restore Klaviyo's returning visitor signals (you know, the one Klaviyo loses because of its 7-day cookie expiration window).
They generated a cool $200k in 30 days.
90 days later....over HALF A MILLION in sales! 💰
Just by recognizing returning visitors and triggering welcome back email flows.
The secret weapon? Customers.ai signaling returning shoppers who Klaviyo can't identify.
Want to see how it works? Check out our blog post, “How to Segment New vs Returning Shoppers in Klaviyo to Maximize LTV.”
customers.ai/blog/new-vs-ret…
CustomersAI retweeted
Email marketers are too often focusing on their next campaign… When an automations converts at 2,361% better..
Yea you read that right.
I just finished reviewing the @omnisend 2025 marketing report, and according to 24 BILLION emails.. the data doesn’t lie.
Automations drove 37% of the sales with just 2% of the email volume…which tells me that most marketers are leaving serious money on the table.
The question I have for you today is - when is the last time you reviewed your automations? when’s the last time you updated them?
If I were you.. I would:
1. Read the brand new 2025 Marketing Report by Omnisend (link in the thread)
2. Go jump into your ESP's automation flows right away and start reviewing and optimizing.
And focus on these 3 most important automations flows: abandon, browse and welcome.
This is the most important thing you can do today...
Repeat every 30 days!
CustomersAI retweeted
As AI costs plummet, value shifts from trillion-dollar hyper-scalers to companies with proprietary datasets powering business applications — like @CustomersAI! 😀
CustomersAI retweeted
Harvest your real-world demand generation efforts - events, sponsorships, Shark Tank appearances, whatever!
Hear @larrykim give a few examples 💥
CustomersAI retweeted
We 🫶 our customer support team.
"The platform is intuitive and packed with powerful features, but what truly sets it apart is the outstanding customer support."
CustomersAI retweeted
📞 Your email strategy called and it wants an upgrade.
Stop sending “just checking in” emails and start using trigger-based email marketing to reach customers at the right time with the right message. 🎯
Learn how:
👉 customers.ai/blog/trigger-ba…
CustomersAI retweeted
Craving ad inspo in the new year?
We’ve got the ULTIMATE swipe file: 101 Meta ad examples straight from your favorite DTC brands!
Get ready to level up your feed game and boost that engagement in 2025. 🚀📷👇
customers.ai/r/dtc-meta-ads-…
CustomersAI retweeted
Did you know @theRealKiyosaki uses Customers.ai?
Yup. Hear how his team more than doubled their overall email open rates.
Get the full breakdown here ➡️ customers.ai/case-studies/ri…
CustomersAI retweeted
🔎 Shopper Identified
📨 Welcome email flow started
💳 $3800 purchase made
We all know welcome flows are money makers so getting more people into them is key.
That's where visitor ID comes in. 20% more people into your welcome flows = more sales faster!
CustomersAI retweeted
Was an absolute blast.
Check out the replay. But here are my takes:
🔪 Slay - Double Opt In
💍 Marry - The Nudge
❤️ Smash - The Offer
Wow! What an event 🤯
A huge thanks to @iamshackelford @Melanie_Balke @AaronOrendorff @triplewhale @OneText and more!
If you missed the event, you can still register for the replay.
customers.ai/events/dtc-next