Moans and complaints of a commuter travelling in and out of London daily. Official merchandise available. I apologise in advance for my swearing.
Stuck on a broken down train
Joined August 2012
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Of course the 23.32 @gwrhelp from Paddington to Reading departed late. I mean why would it leave on time from a half empty station having been waiting at the platform for the past 30 min?
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Classic journey on @GWRHelp. Crawling along on the great western main line to reading with zero explanation for the delay.
This company has never realised how shocking its customer service is, and never will.
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Maybe @nationalrailenq can advise why there is a crawl from Paddington to Reading? Seeing as @gwrhelp can’t be arsed.
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@parcelforce I’ve literally been outside my house all morning doing stuff outside, and just got a notification 20 minutes ago saying my parcel could not be delivered as no one was available. This is a complete lie - no delivery was attempted.
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Do your drivers just say someone wasn’t available when they can’t be arsed to make a delivery?
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You know @reading_buses, the number of buses that just ‘disappear’ off your app is ludicrous. No mention of them being cancelled or late. They just don’t turn up and ‘disappear’, leaving customers naffed off and fed up of your services.
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Is there a more infuriating example of terrible customer service than the @PostOffice?
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Classic Paddington to Reading line. Stopping to a crawl for seemingly no reason.
Does this line EVER run on time? @gwr @networkrailwest
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Zero reason for it as far as I can tell. And zero explanation on board from @gwr.
Also greeted at Reading by a bunch of cocky @networkrail maintenance workers moaning the passengers were holding them up.
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If anyone is thinking of using @bookingcom or @MalmaisonHotels to book a hotel over the festive period, don’t bother. Find another booking/hotel company. As they’ll just increase their rates for a pre-existing booking and threaten to cancel it unless you pay the extra.
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Continues 10 min into the journey. Crawling along with no explanation.
Will @GWRHelp ever offer a reliable service?
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Oh how I’ve missed the train from Paddington to Reading by @GWRHelp. Still crawls along, 25 min late, with no explanation as to why.
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Good to see that in all the years since I haven’t commuted, the rail industry still hasn’t grasped the basic concept of communication.
First journey in a long time - multiple delays and cancellations, and sod all information from @SW_Help.
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Commuting Rants retweeted
Closely followed by the Reading - London Waterloo line
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I’m astonished at the shocking service I’ve received from @ao today. Had a new gas hob supplied and installed by them at the weekend. Today I could smell gas coming from it even though wasn’t on and hadn’t been used (the property is vacant)…
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So yeah - basically don’t trust @ao’s installation service. Especially when something as safety critical as gas is involved.
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