@Comm100

Comm100 is a global provider of digital omnichannel customer engagement software for organizations of all sizes. #HigherEd #EdTech #LiveChat #Chatbot

 Vancouver, BC
comm100.com/
Joined September 2009
  • Tweets9.7K
  • Following3.4K
  • Followers4.7K
2.8KMedia
The SiGMA Europe 2023 Summit 📢 Our incredible lineup of exhibitors @Comm100 | @Pinnacle | Betatransfert | @netrefer | @Playson_Ltd | @Bragg_Gaming | Orientalwallet | @SEOdotDomains | @seon_tech Secure your spot in the comments 👇 #SiGMA #iGaming #expo #igaming #opportunity
1
1
1
1
185
"Thousands of British university hopefuls face losing out to international students" dailymail.co.uk/news/article…
2
1
1,060
Comm100 retweeted
Shep Hyken
@Hyken31 Jan 2023
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. hyken.com/customer-experienc… #customerservice #customerexperience #CX
1
2
2
914
Replying to @Comm100
@Comm100, I am seeing this trend already with clients we service. It is the wave of the future contact center. Self service and orchestrated Omni-channel capability is critical. @Genpact #DigitalTransformation
Comm100@Comm10030 Nov 2022
Top 5 #CustomerService Trends to Expect in 2023: 1⃣Personalization 71% of consumers expect companies to deliver personalized interactions. Check out the other 4 trends to expect in 2023 >> bit.ly/3OM3PHf #customersupport #chatbot
1
1
Comm100 retweeted
CRM@CRM27 Sep 2022
Replying to @Comm100
@Comm100 Launches #Outreach destinationcrm.com/Articles/… #crm #messaging #text #SMS #mktg #marketing #martech
1
1
Replying to @Comm100
@Comm100 Announces Outreach and Contact Management Features at Nacac National Conference ow.ly/kfnM50KT5jR #salestech #news #sales #B2Bsales #COMM100
1
1
5 costly impacts of ignoring digital #studentengagement - eCampus News buff.ly/3PMxNd3 #highered #highereducation @Comm100
1
1
Comm100 retweeted
Shep Hyken
@Hyken17 Aug 2022
“It didn’t start out as CX, it started out as CS, that’s #CustomerService. And when I first started, the concept of #CustomerExperience was not even thought about, it was all about service.” Ttune in to my conversation with Chris Bechtel of @Comm100 here: comm100.com/blog/shep-hyken-…
1
1
Last month, our team attended Customer Contact Week in Las Vegas with our partner Comm100. Were you able to catch our LIVE events streamed from CCW? Boosting Agent Experience through Deltapath Salesforce Computer Telephony Integration youtu.be/QUSyXuE8-DY
1
1
1
This blog will look at the benefits of #banking #AI #chatbots, some of the common use cases for #AI-powered #chatbots in #banking, and – perhaps most importantly – the cost-saving benefits of introducing bots into customer service: bit.ly/3PeAKU6 via @Comm100 #digital
1
5
In a review of more than 45 million live chats across 14 industries, @Comm100 found that the aggregate #customersatisfaction rate as reported on post-chat surveys increased for the first time in three years to 83.1%, a lift of nearly 2.5%. @forbes #customerdelight #customer
1
1
Replying to @Deltapath @Comm100 @CustContactWeek
Did you have a chance to meet our team at the #CCW event this week and understand the #TrueOmnichannel #ContactCenter solution that we are offering with our partner @Comm100? If not, take a look at our flyer below and learn more about it! #CCW2022 #CustomerContactWeek #CCWVegas
The True Omnichannel Contact Center - Front

ALT The True Omnichannel Contact Center - Front

The True Omnichannel Contact Center - Back

ALT The True Omnichannel Contact Center - Back

1
1
Did you miss our Live events today? We still have 2 more coming up tmr! Boosting agent satisfaction with AI tools @Comm100 @CustContactWeek ➡️ Thursday, June 23, 9:30am PT linkedin.com/video/event/urn… #TrueOmnichannel #CCWVegas #CustomerContactWeek #LinkedInLive
Streaming Live on LinkedIn from CCW Vegas Event!

ALT Streaming Live on LinkedIn from CCW Vegas Event!

1
1
2
This is happening on Wed! @Deltapath is exhibiting with @Comm100 on Jun 22-23, Booth #135, #CCWVegas, the world’s biggest Customer Contact event. Come visit us, join #Linkedin Live sessions, learn the future of #TrueOmnichannel Contact Center Solutions! bit.ly/TrueOmnichannel
1
3
Higher education is neglecting a key area in digital transformation: opinion campusreview.com.au/2022/06/… #DigitalSupport #Technology
1
1
1
Comm100, leaders in digital omnichannel customer engagement, have announced a partnership with Creative Parking Concepts, LLC headquartered in Nashville, TN prweb.com/releases/2022/5/pr… via @prweb
1
1
Comm100 Launches Secure Messaging for Regulated Industries marketingcloud.info/2022/05/… #digitalmarketing #business #news
1
2
Personalizing customer service is key for brands to interact with their audience because 90% of online shoppers prefer brands that offer personalized experiences. Check out 6 actionable strategies to personalize your customer service. comm100.com/blog/6-strategie… Via @Comm100
1
1
The Customer Chat Software Awards 2022 list has arrived! crozdesk.com/customer-servic…
1
2
3
Comm100 retweeted
EdSurge@EdSurge15 Nov 2021
“Tools just needed to be way more user-friendly than they were. They have to be engaging—and really so easy for students to access and use, and for teachers as well.” #edtech #onlinelearning bit.ly/3mmZBsI
2
4
Load more