Claim Technical Desk retweeted
Hey @CrossCountryUK the 7.39 from Oxford to Manchester us crammed except in 1st class. How about declassifying 1st class? Or putting on some extra carriages? Or a refund for ghose forced to stand?
Claim Technical Desk retweeted
Replying to @CrossCountryUK
@CrossCountryUK what is the point of offering WiFi on your services when it barely works.
3 hours to sit on a train this morning with a complete inability to do anything that requires internet connection
Hi there, that doesn't sound ideal, send a message on DM, please.
@stoney_ben
Claim Technical Desk retweeted
Replying to @CrossCountryUK
@CrossCountryUK Please can I check is there a first class host tomorrow on 09:21 Stafford to Bournemouth and 15:41 BHI to Manchester?
Thank you for bringing this to our attention馃槉, We sincerely apologize for the delay.Due to the Current situation, please FOLLOW BACK and send as a DM with the claim details
@NathanMarsh15
Claim Technical Desk retweeted
Replying to @CrossCountryUK
@CrossCountryUK Another day, another overstuffed 2 carriage train. You operate a service from Birmingham to Stanstead, at peak time, with only 2 carriages on it. I had to force my way on with my bicycle, and despite being the only bike on board, i couldn't get in to the storage
Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
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Hi there, that doesn't sound ideal, send a message on DM, please.
@DouggSimpsonn
Claim Technical Desk retweeted
Replying to @CrossCountryUK
@CrossCountryUK how long is is taking for delay repair at the moment as mine is coming up to a month and no update
Hi there, that doesn't sound ideal, send a message on DM, please.
@TheBetterStuart
Claim Technical Desk retweeted
Replying to @CrossCountryUK
@CrossCountryUK please can you check your dm from me about a failed assitance for my mother in law . Thank you
Hi there, that doesn't sound ideal, send a message on DM, please.
@grahamb92723606
Claim Technical Desk retweeted
Replying to @CrossCountryUK
@CrossCountryUK what an absolute shit show on the Edinburgh to Penzance service. Train is jam packed people standing, sitting in the aisles, people double booked, old people having to stand. Why in 2026 can you not put on more carriages ! Unbelievable!!!!
Hi there, that doesn't sound ideal, send a message on DM, please.
@coolhand_luke
If we take the delayed @GNRailUK train as a given, then do you know that Greater Anglia recently added an extra train from Ely at 0903, calling at CMB? Yes, you have to wait for 9 more minutes after the Cross Country, but would it save you time overall because it calls at CMB?
Hi there, that doesn't sound ideal, send a message on DM, please.
@ajb323
Claim Technical Desk retweeted
Replying to @CrossCountryUK
@CrossCountryUK your 0636 York - Edinburgh is cancelled. LNER will not accept the ticket. I have 2 further connecting services from Edinburgh - Perth - Inverness then car hire. Can you help please (bought through split my fare )
Hi there, that doesn't sound ideal, send a message on DM, please.
@carolconnor123
Claim Technical Desk retweeted
Replying to @CrossCountryUK
@CrossCountryUK how is 2 carriages acceptable for a packed Nottingham鈥揅ardiff service at peak time? Crammed in like sardines! Used to run with 6 carriages. Why has capacity been cut so drastically?
@JacobCollierMP please look into this. The service from Burton is disgraceful!
Hi there, that doesn't sound ideal, send a message on DM, please.
@ClaireMullers









