Passionate about CX and aspiring real estate investor. Currently CSE @ Zendesk.
San Diego, CA
Joined March 2012
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Neil Cunningham retweeted
Too many support teams have little to no insight into the customer journey. Why customer context is key: zdsk.co/2Bjz08J
Neil Cunningham retweeted
In New York? We're teaming up with @StellaService and @SeatGeek to host a happy hour and panel discussion on October 11th and you're invited. zdsk.co/2E0gBkt
Neil Cunningham retweeted
Early bird gets the worm, and also $200 off your ticket to #ZendeskRelate. Sale ends October 12th. zdsk.co/2rJqucY
Neil Cunningham retweeted
Your agents are already creating #knowledge content by writing responses to incoming tickets. Take that content and make it a part of your #SelfService strategy! mndt.ch/2QiqGug - @Tara_Ramroop @Zendesk
#CustomerServiceWeek #NCSW18 #CXDay2018
Neil Cunningham retweeted
Stale bread is no good. Neither are stale knowledge base articles. Keep them fresh to keep your customers happy. zdsk.co/2OE7eb0
Neil Cunningham retweeted
New York Zendesk Admins: Come learn from our team of experts during our live classroom event on October 1st. zdsk.co/2p875Sj
Neil Cunningham retweeted
Consistency is key when communicating with your customers in multiple languages and channels. zdsk.co/2JzMbDX
Neil Cunningham retweeted
The Future of Direct #CustomerEngagement, take home actionable measures from global leaders in Success #DF17 mndt.ch/2xLJY57
Neil Cunningham retweeted
We analyzed which keywords have the worst CTR: siegemedia.com/seo/keywords-… For me, quotes and how to's were surprisingly low.
Neil Cunningham retweeted
Join us and the thousands enlisting to unlist them. Show your support. Click->Give->Build. #veteransday #enlistme xitter.cf/cards/18nv…
Neil Cunningham retweeted
Last week to snag the Early Bird rate for #oow15. What were you waiting for again? bit.ly/1JcojxU
Neil Cunningham retweeted
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Neil Cunningham retweeted
When you align your job with your passions and values it no longer becomes a job, it becomes who you… instagram.com/p/5mt_kjJiFC/
Neil Cunningham retweeted
Who's ready for some marketing + art! Join us on 6/3 to network with your fellow marketers and learn from 2... fb.me/3N8GJ1Myf
Neil Cunningham retweeted
Thanks #TopNewFollowers @HRisBizIntel @RightHandEvents @ace_suryono @LearnPure happy to connect :) (insight by commun.it)
Neil Cunningham retweeted
Check out @ShelleyCSD at the Cause Conference. Thanks for putting this together @SanDiegoAMA #getconnected
