@CXRew

Chief memory maker at family Golding. Dad, husband, Girls Football Coach, Spurs, steak, beer, bike - whichever order is needed at any given time

 Royal Leamington Spa, UK
Joined January 2012
  • Tweets969
  • Following793
  • Followers406
56Media
Today we announced the launch of our #ConnectedThroughChange webinar series in response to the ongoing #covid19 crisis. Read more here: bit.ly/3ejSIT6
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[FULL REPORT] UK Customer Satisfaction Index is now available! Download the report to discover your customers' priorities and the importance of the 5 customer experience dimensions: Experience, Complaints, Customer Ethos, Emotional Connection and Ethics hubs.ly/H0mDXd20
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Whilst many are setting new goals and smashing resolutions, it’s a time of year where getting motivated can be a bit of a struggle. Fear not, we’re kicking off 2020 with our latest blog ‘Empower your employees and beat the January Blues’. Take a look here: bit.ly/3atX7AP
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The amazing @CXRew opening up @RantandRaveUK Raveolution 2019: “Collaboration is as important, if not more important as innovation.” #cxr19 #collaboration #innovation
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We know we go on about it, but we just love a great CX success story - and our latest film stars, Sage, definitely has one to shout about! They've reduced complaints by over 30% and increased their NPS by more than 10 points... watch the video to see how! hubs.ly/H0gNL6T0
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Its not too late to register to hear from our #KCS #KM guru Laura Lockley. Tomorrow at 3PM UK 4PM EU time. Learn all about #bestpractice for #knowledgemanagement from our subject matter expert. #bestpractices #competitiveadvantage lnkd.in/ehh28ke
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Whilst the film reels may have stopped turning and the popcorn may have all been popped, Once Upon a Raveolution isn't over yet! Catch up on all of the presentations delivered by our CX superstars right here.... hubs.ly/H0fBHfl0 🔮 #CX #CER18
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The 8th of November is a date to remember. Time to rethink your #CX. The story of Once Upon a Raveolution begins… hubs.ly/H0d_L3n0 #CER18
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#EmotionalEngagement isn't all about your customers. It's also about your employees - here's how to engage with both 👥 hubs.ly/H0dFv9F0
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Wondering what your agents need to do to provide an outstanding customer experience? Head over to Engage Customer for the latest research from Elaine Turley, Head of Insight at Rant & Rave: hubs.ly/H0dwWsw0 #CX
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Rew Golding retweeted
Vala Afshar
@ValaAfshar11 Aug 2018
Family first You are not your job Stay healthy, fit Keep in touch with friends Forgive first Be humble Don’t take people for granted Complain less Dare to dream Show appreciation Be honest Know when to leave Be a mentor Don’t respond to negativity Be teachable #SaturdayMorning
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Don’t miss our latest blog! Learn all about how you can use positive engagement to build an advocate army hubs.ly/H0c_5VG0 #CX
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Learn how UK Power Networks boosted their CSAT score from 8.5 to 8.84 and achieved a response rate of 28% in our latest video case study! If this isn't CX inspiration, we don't know what is... hubs.ly/H0cPPVP0 #CX
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The key to brand advocacy begins at home 🏠 Where there’s engaged employees, there’s better relationships and experiences for customers. Learn all about how to make customers your greatest advocates right here... hubs.ly/H0c_5TX0 #CX
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Need some success stories to supercharge your CX? Look no further. The Big Book Of Ravers showcases the brands that aren't just delivering great experiences, they're demonstrating how VoC impacts the bottom line! hubs.ly/H0c-dR90 #CX 💡
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Learn how to set priorities & determine a return on investment for improving your CX, we know all to well that for executive buy-in it's critical to link your customer metrics to business outcomes! hubs.ly/H0d3N1H0 #CX #CustomerValue
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Experiences don't end with our customers, our employees have never been more critical in defining brand perception. Learn all of the key benefits for businesses in our latest post right here... hubs.ly/H0cPWjH0 #CX 💰
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🚨THIS IS NOT A DRILL 🚨RT & SHARE. LET’S KNOCK SHOTGUN OFF NUMBER ONE WITH THREE LIONS #ItsComingHome 🦁🦁🦁
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Learn how UK Power Networks boosted their CSAT score from 8.5 to 8.84 and achieved a response rate of 28% in our latest video case study! If this isn't CX inspiration, we don't know what is... hubs.ly/H0cPQ8C0 #CX
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Wow... Just wow... @JPickford1 #ENGCOL #ENG
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