Chief memory maker at family Golding. Dad, husband, Girls Football Coach, Spurs, steak, beer, bike - whichever order is needed at any given time
Royal Leamington Spa, UK
Joined January 2012
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Hey @loveholidays - sent you 4 DMs over the last week but no one has read them yet. Please do the right thing and look after your customers - we’ll want holidays again next year and will remember the brands that looked after us 🙏 – at Cubbington, England
Hey @loveholidays - dropped you a few DM’s regarding our holiday - be super great for you to set our expectations. Times like these are when consumers remember how brands treat them 🙏 #CX – at Warwick, England
Rew Golding retweeted
Today we announced the launch of our #ConnectedThroughChange webinar series in response to the ongoing #covid19 crisis. Read more here: bit.ly/3ejSIT6
Enjoying a fantastic session with @movableink on their winter product launch! Bringing intelligent creative to your #mobilemessaging with @UplandSoftware @Localytics – at Cubbington, England
Rew Golding retweeted
[FULL REPORT] UK Customer Satisfaction Index is now available! Download the report to discover your customers' priorities and the importance of the 5 customer experience dimensions: Experience, Complaints, Customer Ethos, Emotional Connection and Ethics
hubs.ly/H0mDXd20
Rew Golding retweeted
Whilst many are setting new goals and smashing resolutions, it’s a time of year where getting motivated can be a bit of a struggle. Fear not, we’re kicking off 2020 with our latest blog ‘Empower your employees and beat the January Blues’. Take a look here: bit.ly/3atX7AP
And that’s a wrap for #Raveolution 2019! What an incredible day! 6 awesome speakers sharing their stories about #Engagement #ExecBuyIn #Personalization #CustomerFirst and #Outcomes with 100% Customer Obsession at the core. 500 #CXlegends joined us for the…lnkd.in/eRtxjdz
Rew Golding retweeted
The amazing @CXRew opening up @RantandRaveUK Raveolution 2019:
“Collaboration is as important, if not more important as innovation.”
#cxr19 #collaboration #innovation
Packed to the rafters at #CXR19 - thought leaders, customer obsessives and true #personalised #engagement 🤟 @RantandRaveUK @UplandAdestra
Fantastically insightful and compelling 2 Days at the Forrester #CXSF conference crowned by joining the peerless John Patterson Sage where he talked through their inspiring #CX journey with Upland Software #WeAreCXM #outcomes #sentimentdriven lnkd.in/eA7xcJ9
Good morning San Francisco #CXSF Forrester! Super excited to be learning, meeting and talking all things #CX with the Upland Software CXM team - Making outstanding customer experiences happen! #cxm #outcomes lnkd.in/eW7NQud
Two thoughts leaders. One stage. Feels like Bonus-Wednesday to me @AlexMocanu15 Tristam Jones #TFM #SentimentDrivenMarketing lnkd.in/eZfcdjP
At #ccwaustin19 discussing Intelligent contact centres, AI powered chat boys and next gen #CX #contactcentres #nextgen #intelligent #aipowered #customerengagement @uplandCXM
Upland Software #CXM EMEA kick off! Bringing Customer Driven outcomes to an enterprise near you! #outcomes #customersucess lnkd.in/e969XTP
Looking forward to speaking at the Freshworks Retail Roundtable today - discussing all things #cx #retail #trends #challenges Upland Rant & Rave lnkd.in/eRjxvtu
Sandy Hook happened 6 years ago and we can’t even get the Senate to hold a vote on universal background checks w/ #HR8.
Christchurch happened, and within days New Zealand acted to get weapons of war out of the consumer market.
This is what leadership looks like ⬇️
Very exciting times for Upland Software and our customers #disruption #customerengagement #tranformation lnkd.in/eit7RJz
Rew Golding retweeted
We know we go on about it, but we just love a great CX success story - and our latest film stars, Sage, definitely has one to shout about! They've reduced complaints by over 30% and increased their NPS by more than 10 points... watch the video to see how! hubs.ly/H0gNL6T0
