The present and future of Customer Experience lives here. Host, @custcontactweek + @cmpinnovation

Joined March 2023
The #CCWVegas Expo Hall… in all its glory 😇 Which sponsor had your favorite booth? Comment below!
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#CCWVegas is on a roll! As we wrap up today’s workshops and summits, we’re reminded of the impact this gathering of like-minded professionals has on the industry we all love. Thank you, attendees, for making #CustomerContactWeek so special!
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Welcome to the all new #CCWVegas! 🤩 Head on down to check-in to pick up your badges now, and get ready for the best #CustomerContactWeek yet! And… we’ll see you all at the after party tonight 👀
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There was a little extra magic in the air last week for #CCWOrlando✨ Thank you to our sponsors, speakers, and attendees for delivering the ideas and inspiration shaping customer contact in 2026 - see you all at #CCWVegas! #CustomerContactWeek
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#CCWOrlando’s Expo Hall is LIVE!🤩 Stop at as many booths as you can by tomorrow for a chance to win one of a dozen great prizes from our sponsors! 🎁👀
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Happy Halloween from #CustomerContactWeek! 👻🎃 Last week’s #CCWNashville was a treat 🍬 hoping everyone has a scare-tastic holiday!
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Cheers to another amazing #CCWNashville!🎶👏 Words can’t express how thankful we are for each and every one of you for continuing to make #CustomerContactWeek the premiere customer experience event series it is. We can’t wait for #CCWOrlando 2026!
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“There’s a different way to do business.” After his incredibly inspiring and hopeful keynote at #CCWNashville, check out some final thoughts from the one and only Bill Strickland as we wrap up another Day 2 of #CustomerContactWeek! 👏🫶
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Just a quick lap around the Expo Hall!🏃⏳ #CCWNashville #CustomerContactWeek #Nashville
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#CCWNashville is rockin’-and-rollin’, and yesterday’s @ccwomenstrong Summit was the perfect way to kick off the festivities! The best part? That’s only day one! #CustomerContactWeek #CCWomen #Nashville #WomeninCX #CX #Summit
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Welcome to Day 2️⃣ of #CCWNashville! See the schedule for today below: 7:00AM Breakfast 8:00AM Main Stage 10:15AM Expo Hall Grand Opening 11:15AM Breakout Sessions 1:00PM Lunch 2:00PM Breakout Sessions 2:45PM Expo Hall Networking Reception 3:30PM Main Stage
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We’re live from #CCWNashville! 🎸 Day 1 is off to an exciting start as CX leaders, innovators, and tech experts gather in Music City to share strategies, success stories, and emerging trends. Stay tuned for updates! #CustomerExperience #CXInnovation #TelecomReseller #CCWNashville
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As we prepare for #CCWNashville, we wanted to share the CMP Research Prism for Customer Analytics & Insights Tools: A new report that evaluates the top 15 solutions transforming CX and customer contact strategies. Click here to download the whitepaper: customercontactweek.com/ccw-…
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This morning’s #CCWVegas Expo Hall opening was grand 🌟 The walls of Caesars Forum echoed with the sounds of new technologies, perspectives, and transformative lessons on Day 3 of CCW Las Vegas. Stop by the Expo Hall to see how our sponsors are redefining #CustomerContact!
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#CCWVegas is off and running! We’re diving into the heart of the event today: big ideas, bold conversations, and breakout innovation in customer contact. @CMPUpdates President Mario Matulich is kicking things off, and we look forward to what we’ll take away from this week!
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The wait is over! #CCWVegas is finally here! 🥳 Make sure you collect your badges at Check-In in the Caesars Forum lobby by 6 pm tonight, and let’s get this party started! We hope you’re all as excited as we are for the biggest #CustomerContactWeek of the year!
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#CCWVegas is finally here! Welcome to Day 1️⃣ See below for today's schedule: 8:00AM-6:00PM CCW Attendee Badge Pick Up 6:00PM CCW Welcome Party
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In case you missed it, @CCWomenStrong is excited to feature @margaretcho on the cover of the next CCWomen Magazine! 🩷 Make sure to find a copy at #CCWVegas next month!
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Day 2 of #CCWOrlando is underway, and the energy is contagious! Telecom Reseller is excited to be part of the discussions on the latest CX innovations and tech solutions that are transforming customer contact. #TelecomReseller #CCWOrlando #MediaPartner
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