Only 79% of recent car buyers said the purchase process was easy. David Thomas, Director of Content Marketing at @CDKGlobal, says it’s the first reading below 80% since December, with nearly every step of the purchase process getting harder except the trade-in. “It’s dropping to 79%, so the first time it’s been under 80% since December.” Daily Dealer live hosted by @samdarc — listen to the full episode here: dealershipguy.com/mayoral-on… - Thank you to our partner @CDKGlobal! Check them out by visiting: carguymedia.com/4z06keG

Negative equity is adding two years to some car loans. David Thomas, Director of Content Marketing at @CDKGlobal, says buyers previously reported extending terms by one year to reach the payment they needed. Now? The most common response is two. “The negative equity is both increasing and impacting the length of the term.” Daily Dealer live hosted by @samdarc — listen to the full episode here: dealershipguy.com/mayoral-on… - Thank you to our partner @CDKGlobal! Check them out by visiting: carguymedia.com/4z06keG

Car dealerships have a sophomore slump: The biggest job satisfaction gap isn't your newest hires. It's the employees 1-3 years in. CDK Global's Dealership Workplace Study found 1-3 year employees sit at just 64% job satisfaction versus an 80% average across the dealership. Why the drop? The honeymoon period ends. Pay plans and long hours start to sting once the novelty wears off. And losing people right after you've sunk months into training them? That's the hamster wheel most dealerships can't get off. The best dealers already cracked this. They figured out retention before year two ever became a cliff. ___ Data via @CDKGlobal | Check out the 2026 Dealership Workplace Study to learn what dealers can focus on to prevent turnover and improve employee satisfaction: www2.cdkglobal.com/l/146251/…