Kamar

Every perspective on this “Good morning, Tony” conversation has some merit. It is wrong to assume that addressing an elderly or superior person by their first name is automatically acceptable simply because one works in a corporate environment. Respect does not become obsolete at the entrance of a bank. At the same time, it is also unfair to condemn the lady outright. In banking and finance, first-name culture is often institutionalised. People are trained to address colleagues and even superiors by their first names, irrespective of hierarchy. What may sound disrespectful in one setting is, in another, simply professional convention. That is where discretion comes in. I would therefore hesitate to make a character judgment about the lady based on that single interaction. She may well have been hesitant herself, but chose to conduct herself according to the professional culture she had been taught. One interaction is not enough evidence to determine a person's culture of respect, reverence or upbringing. That conclusion would be too harsh, and frankly, too early. If anyone deserves scrutiny here, perhaps it is the industry that has institutionalised this culture in the first place. And maybe that is the most useful thing about this conversation. It creates an opportunity to examine the intersection between corporate professionalism and our deeply rooted African culture of respect for age and hierarchy. Modern professionalism should not require us to abandon the values that shaped us. Perhaps the real question is not whether “Good morning, Tony” is right or wrong, but whether the industry has become so accustomed to one form of professionalism that it has forgotten that respect can have different cultural expressions. It is good that this conversation is happening. At the very least, it gives our culture of respect a seat at the table.

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A human or humanoid?

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