Status updates for @diabrowser & @arcinternet. Feedback, questions, issues? → Dia: https://xitter.cf/t.co/UqIf6Vlm58 → Arc: https://xitter.cf/t.co/DNg8NZ9R2y
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✅ Dia is back up and running ✅
After a Cloudflare outage early this morning, Dia is back up and running. If you are still encountering issues please reach out via help.diabrowser.com. Happy browsing!
We’re aware of a disruption in Dia’s Chat feature that is potentially related to broader outages affecting Google Cloud Platform. Our team is investigating the situation and will share updates here as soon as we have them. Thanks for your patience!
Arc members can now download Dia at diabrowser.com/download !
To log in:
1. You'll need to create a 🆕 Dia account using your Arc email address.
2. You can find your Arc email by heading to Arc > Settings > Account.
3. You don't need to use the same password for Dia and Arc!
We know some of you ran into trouble with Browse For Me last week. We're happy to share that the fix is out, just make sure you've updated the app. Still seeing any hiccups? Please let us know. 💙
We’re looking into an issue affecting Browse for Me in Arc Search for some people. Our team is working to fix this quickly, and will share updates here as soon as we have them. Thanks for your patience.
Browser Company Status retweeted
Yesterday we shared an update on a security incident with Arc & our response to it: arc.net/blog/CVE-2024-45489-…
Very grateful to @xyz3va for their kindness & teaching. We’ve learned a lot, overhauled a lot, and have a huge security hire joining our security team in the coming weeks.
This was a humbling experience but a motivating one. Thank you for the love and tough love. We’ll be better for it.
Some Arc for Windows Members experienced a crash when booting v 1.16.1. This has been fixed, and we've released an updated v 1.16.2.
For those members affected, please go directly to arc.net/download to fetch the fixed version, and apologies again for the hassle caused 🙏
Some Arc for Windows Members experienced an issue where they were signed out after restarting the app. This has been fixed as of v.1.11.3 Release/1.12.0 (52048) Early Birds.
Please update to receive the fix. You can update from the Arc Menu > Check for Updates.
Thanks so much to everyone who reported this issue and so sorry for the inconvenience caused 🙏
arc.net/l/quote/zauzoneo
Browser Company Status retweeted
Dear @arcinternet Early Birds! Thank you for your contributions to make Arc better for everyone. We hear you and will soon give you back your beloved Early Birds icon :-) arc.net/earlybirds
Due to high demand we're seeing some slowness with Browse for Me in 🔎 Arc Search 🔍
Working to increase capacity ASAP - thank you for your patience!
We're investigating an on-going issue with account creation and unexpected log-outs. 🔎
For some, Easels and Notes are also unavailable.
We have a hunch this is related to our authentication service and we're investigating a fix ASAP.
This issue is now resolved in the latest Arc update! Thank you so much for your patience. 🙏
🧵 If you were affected and are still getting instant crashing: please download the version of Arc in thread and you'll be all set.
For those still affected - download a new version of Arc here! releases.arc.net/release/Arc…
You can move your previous version of Arc to the trash. 🗑️
We're investigating an issue where Arc is consistently crashing for some members on the latest update. 🔎
We think the bug may be specific to region / locale. If Arc is crashing for you on the latest update and you're open to helping our investigation, please comment with your region. 🙏 We're on it!
1/2 Arc is not open-source, though our team highly values and understands the benefits of open source software (we're built on Chromium, which is an open-source project). Being proprietary lets us build quicker and gives us more optionality for how we grow.
Aaand we are live again with Arc Max 🔥
Please let us know if you experience outages by hitting CMD T … Report Bug.
The excitement to try Arc Max is so high that we’ve actually exceeded our data limit!
Working with the @OpenAI & @AnthropicAI teams to resolve ASAP.
In the meantime, you may notice that some Arc Max features are temporarily down.
We will keep you in the loop with updates!