
Questions for @BitPay? The only way to engage our support team is via our help page at https://xitter.cf/t.co/r5nmMC5mzE We do not provide support via Twitter / X.
Atlanta, GA
Joined January 2017
- Tweets1.6K
- Following1
- Followers11.3K
- Likes117
Replying to @CatchingCrypto @BitPay
Hello, as our agent suggested, we'd love to look into this more thoroughly with you via a support ticket so we can make this right. That way you can share more info and our response isn't limited to so few characters. Hope to hear from you via support@bitpay.com soon.
Replying to @SVedharaj
Hello, thanks for reaching out. Please contact us at bitpay.com/request-help/wiza… for personalized assistance from official BitPay support.
Hello, crypto users should beware and only seek support from official support channels: bitpay.com/request-help/wiza…
Also, NEVER give anyone your 12 word phrase as that will give them access to the funds in your wallet.
Replying to @AshHoney687
Hello, crypto users should beware and only seek support from official support channels: bitpay.com/request-help/wiza…
Also, NEVER give anyone your 12 word phrase as that will give them access to the funds in your wallet.
Hello, crypto users should beware and only seek support from official support channels: bitpay.com/request-help/wiza…
Also, NEVER give anyone your 12 word phrase as that will give them access to the funds in your wallet.
Replying to @AshHoney687
Hello, sorry to hear you're having difficulty loading your BitPay Card. Please contact our support team directly via bitpay.com/request-help/wiza… for personalized assistance.
Replying to @Im_anhdao
Hello, thanks for your interest in BitPay. Please see this help article (support.bitpay.com/hc/en-us/…) for more information.
Hi Mike, thanks for reaching out to us. I located your ticket and I've replied with some information about being a BitPay merchant as well as some questions for you so I can connect you to the right team member once you reply.
Replying to @bitcoinbaz7 @BarryDwyer
Hello Barry, thanks for reaching out. I found your support request and have responded to your inquiry there. Please reply to my email (not this tweet) with transaction information in plain text so I can locate your payment.
Replying to @Magi_Sleeping
Hi, thanks for reaching out. Getting the BitPay Card is one way to easily convert your crypto to USD to spend, but you can also send your crypto from your wallet to another wallet of the same currency. If you need assistance with this, please contact us at bitpay.com/request-help/wiza…
Replying to @AngelsService84
Hello Albert, thanks for contacting us. So we can collect more info about your app and wallet for troubleshooting purposes, please contact us at bitpay.com/request-help/wiza… and we will be happy to assist. Looking forward to getting you transacting again!
Replying to @Agroman19 @BitPay
Hello, thanks for reaching out. You can always check BitPay's status on our status page: status.bitpay.com/ for additional assistance please contact us via bitpay.com/request-help/wiza…
Replying to @redcoinguud
Hello, thanks for reaching out. For in-depth questions and assistance please reach out to our support team directly at bitpay.com/request-help/wiza… for personalized assistance.
Replying to @JohnVincente
Hello John, for personalized assistance with this please reach out to us at bitpay.com/request-help/wiza… for personalized assistance.
Replying to @aomgarYT
Hi there, thanks for purchasing a gift card with BitPay! Please reach out to us at bitpay.com/request-help/wiza… for personalized (and private) assistance with this. Looking forward to getting you your gift card!
Replying to @venatiodecorus
Hello, thanks for your interest in the BitPay Card. Do you have enough funds in your wallet to cover any fees as well as the cost of the card? Could you be trying to use unconfirmed funds? Please reach out to us at bitpay.com/request-help/wiza… for personalized assistance.
Replying to @Gr33nHatt3R
Hello, thanks for using BitPay! Have you added to your ticket the issue with your latest top up? Please do if not. If you haven't received a reply on your ticket yet, please copy and paste the request ID in a reply here so I can find it for you.
Replying to @Dr_Crypto14
Hello, thanks for using BitPay. For personalized assistance with a transaction please reach out to us at bitpay.com/request-help/wiza… with any additional details you have and we'll be happy to look into this for you.
Replying to @JamieTimon
Hello Jamie, sorry to hear you're having trouble with your ETH payment. Please reach out to us at support@bitpay.com with additional information about your transaction (Invoice ID, Transaction ID, Wallet ID, etc) and our team will be happy to provide you personalized support.
Replying to @BitPay
Hello, thanks for reaching out and your interest in BitPay's payment processing services! So we can more thoroughly answer your question please reach out to us via bitpay.com/request-help/wiza….
