Just Another Guy. Proud Indian. Believes in what is posted. Unless convinced otherwise. Retweets are not endorsements. Views are personal.

Mumbai, India
Joined June 2010
At the halfway mark, the momentum is stronger than ever! A big thank you to our incredible teams and customers for the passion, partnership, and trust that keep us moving forward. Here’s to an even stronger second half! #ScaleAtSpeed #ScalingTechMBPS #LoveToBeTechMBPS @tech_mahindra
2
8
253
The future of service desks lies in combining #AI with human expertise. Proud to see how #GenAI and intelligent automation are helping organisations deliver faster, smarter and more proactive support. #ScaleAtSpeed #ScalingTechMBPS #DigitalTransformation #ServiceDesk @tech_mahindra
Traditional service desks can struggle with rising ticket volumes, repetitive tasks, longer resolution times and increasing support costs. @tech_mahindra's service desk combines #GenAI, intelligent automation, smart analytics, conversational bots, knowledge augmentation, self-healing, ITSM and digital process mining to deliver proactive, personalized and efficient support. By blending #AI with human expertise, businesses can improve resolution, productivity, user experience and operational efficiency. Know more: techmahindra.com/services/bu… #ScaleAtSpeed #BusinessTransformation #CustomerExperience #ServiceDesk #DigitalTransformation
1
1
40
Proud of how #TechMBPS is helping enterprises navigate change through AI, automation, and deep process expertise. There’s never been a better time to reimagine operations and unlock new growth opportunities. Together, we're simplifying complexity, enhancing experiences, and creating lasting business value for our clients. #AI #BusinessTransformation #GenAI #DigitalTransformation #ScaleAtSpeed #ScalingTechMBPS @tech_mahindra
Businesses are navigating rising customer expectations, legacy processes, fragmented operations and rapid #AI adoption. @tech_mahindra #BPS helps enterprises overcome these challenges through AI, GenAI and intelligent automation, customer experience, analytics, finance & accounting, supply chain, service desk, trust & safety, and BPaaS. By combining technology, talent and process expertise, we help businesses simplify operations, improve agility, enhance customer experiences and accelerate growth. Know more: techmahindra.com/services/bu… #ScaleAtSpeed #CustomerExperience #BackOfficeTransformation #DigitalTransformation
2
49
Proud to see #TechMBPS recognized as a Market Leader in the HFS Horizons: Customer Experience Services 2026 report. My sincere thanks to our teams, customers, and partners whose trust, collaboration, and commitment continue to drive innovation and business impact. Together, through the power of #AgenticAI and human ingenuity, we are shaping the future of customer experience. #AgenticAI #CX #digitaltransformation #ScaleAtSpeed #ScalingTechMBPS #hfshorizons @tech_mahindra | @HFSResearch
Tech Mahindra #BPS is setting a new benchmark in customer experience, recognized as a Market Leader in the HFS Horizons: Customer Experience Services 2026 report. This recognition reflects our commitment to redefining proactive and pre-emptive #CX across customers, agents, and employees through consulting-led operations, #AgenticAI orchestration, commerce, and analytics. Through platforms such as Orion, Navixus, and D.A.H.L.I.A., along with outcome-driven models like Vector Squads and Service Tokens, we help enterprises deliver measurable business impact, from faster claims processing to improved customer lifetime value. With deep domain expertise and a flexible, outcome-focused approach, Tech Mahindra continues to shape the future of human-AI customer experience. Know more: lnkd.in/gkDMZrJh #ScaleAtSpeed #CustomerExperience #HFSHorizons #DigitalTransformation #BusinessProcessServices
1
1
52
Enterprises are moving quickly on AI, but many still struggle to scale beyond pilots and fragmented use cases. That's why I'm excited about the launch of our AWS Agentic Process Transformation (APT) CoE. By combining #TechMBPS' deep process expertise with AWS-native AI capabilities, we're helping customers operationalise #AgenticAI with stronger governance, faster execution, and measurable business impact. Excited about the opportunities this creates for our customers and partners. techmahindra.com/insights/pr… #AWS #AgenticAI #EnterpriseAI #DigitalTransformation #ScaleAtSpeed @ScalingTechMBPS @tech_mahindra | @awscloud
1
1
41
Proud of Team Saffronic! At the 2026 ANN Awards, celebrating excellence in animation across Asia, Team Saffronic brought home an incredible 8 awards across multiple productions, showcasing the creativity, passion, and world-class craftsmanship of our artists and teams. Award-winning productions: - Gabby's Dollhouse (DreamWorks Animation) – Best Animated Series and Best Preschool Show - DUCK (Warner Bros.) – Best Short Film and Best Lighting - Legends of Evergreen Hills (Chick-fil-A) – Best Layout, Best Compositor, Best Animator (Female), and Best Animator (Male) - Team Mekbots Animal Rescue (M2 Animation) – Best Layout These recognitions are a testament to the incredible talent, dedication, and collaborative spirit that continue to power Saffronic's success. Congratulations to everyone who contributed to this outstanding achievement! #Saffronic #ANNAwards2026 #AnimationExcellence #ProudMoment #ScalingTechMBPS #ScaleAtSpeed #LoveToBeTechMBPS @tech_mahindra
1
77
I am delighted to share that Tech Mahindra has partnered with Vodafone Business to help organisations accelerate AI-led transformation, adopt next-generation technologies, and unlock greater business value at scale. Together, we share a vision for growth, innovation, and creating meaningful impact for businesses across the UK. Looking forward to the journey ahead. #VodafoneBusinessUK #TechMahindra #StrategicPartnership #Growth #Innovation #AI #DigitalTransformation #FutureReady #ScalingTechMBPS #ScaleAtSpeed @tech_mahindra | @VodafoneUKBiz
We're delighted to partner with Vodafone Business to help UK organisations accelerate AI-led #DigitalTransformation and unlock greater business value at scale. By combining Vodafone Business' connectivity, technology and security expertise with @tech_mahindra's strengths in #AI, #automation, digital engineering and transformation services, we're helping enterprises modernise operations, build resilient digital ecosystems, and drive measurable outcomes. Know More: techmahindra.com/insights/ne… #ScaleAtSpeed #TechMahindra #Vodafone #DigitalTransformation #DigitalEngineering #CyberSecurity
3
161
Had the pleasure of visiting Aigen in Redmond, WA, USA, and seeing firsthand how they are leveraging AI, computer vision, and autonomous robotics to address real-world agricultural challenges. Their work is a powerful example of how Physical AI is moving from theory to impact, combining intelligent automation with sustainable innovation. It's always inspiring to learn from organisations that are pushing the boundaries of what AI and robotics can achieve. #PhysicalAI #Robotics #AI #Innovation #Sustainability #ScaleAtSpeed #ScalingTechMBPS #TechMBPS @tech_mahindra @Aigenio
2
67
Technology delivers its greatest value when it improves lives. Inspired by the work at the Genie, Redmond, where innovation is helping make industrial operations safer while enabling workers to focus on higher-value tasks. #ScaleAtSpeed @ScalingTechMBPS #FutureOfWork #Innovation #LoveToBeTechMBPS @tech_mahindra
5
102
Proud to see how our Navixus Consulting CoE is helping enterprises turn complexity into measurable business outcomes. By combining consulting-led transformation, intelligent automation, advanced analytics, GenAI, and customer experience innovation, we're enabling organizations to move faster, operate smarter, and unlock sustainable value at scale. #BusinessTransformation #GenAI #Automation #CX #Consulting #TechMBPS #ScaleAtSpeed #ScalingTechMBPS @tech_mahindra
Transformation starts with the right strategy. Discover how @tech_mahindra's Navixus #Consulting CoE helps enterprises turn complex business challenges into measurable outcomes through consulting-led transformation, intelligent automation, advanced analytics, #GenAI, and customer experience innovation. From optimizing operations and modernizing processes to enhancing service delivery and accelerating digital adoption, Navixus empowers organizations to make faster decisions, improve operational excellence, and create sustainable business value. Know more: techmahindra.com/services/bu… #ScaleAtSpeed #BusinessTransformation #IntelligentAutomation #OperationalExcellence #CustomerExperience
2
42
Proud to see #TechMBPS recognized as a Leader in the Overall, AI Training, and AI Operationalization segments in the 2026 NelsonHall NEAT™ Evaluation for AI Enablement Services. This recognition reflects our continued focus on helping enterprises scale AI with confidence, accelerate innovation, and deliver measurable business outcomes. A significant milestone in our journey, with much more to come. #ScaleAtSpeed #ScalingTechMBPS #AI #AgenticAI #DigitalTransformation #LoveToBeTechMBPS @tech_mahindra | @NHInsight | @IvanK_NH
We are delighted to announce that @tech_mahindra BPS has been recognized as a Leader in the Overall, AI Training, and AI Operationalization market segments in the 2026 NelsonHall NEAT™ Evaluation for AI Enablement Services. This recognition underscores our commitment to enabling enterprises with scalable #AI, #AgenticAI, and intelligent automation solutions that accelerate innovation, strengthen governance, and deliver measurable business outcomes. Explore the report to discover why Tech Mahindra continues to be a trusted partner for enterprise AI transformation. Know more: techmahindra.com/insights/an… #ScaleAtSpeed #AIEnablement #IntelligentAutomation #TechMahindra #DigitalTransformation
1
1
3
151
Great catching up with the #TechMBPS teams behind our strong Q1 performance and a fantastic start to FY27. Proud of the energy, focus, and momentum we've built together. As we move forward, our focus remains firmly on AI-led transformation—scaling with purpose, discipline, and meaningful impact. #ScaleAtSpeed #Proud #TechMBPS #Performance #LoveToBeTechMBPS @tech_mahindra
1
1
2
92
I had the privilege of inaugurating our new #TechMBPS centre at Aparna Technopolis, Hyderabad, alongside our leadership team—another milestone in our growth journey and commitment to delivering future-ready solutions at scale. Delivered in record time to support our expansion needs, this new centre reflects the agility, collaboration, and execution excellence of our teams. A big thank you to everyone who made this possible. Here's to new beginnings and greater impact ahead. #ScalingAtSpeed #ScalingTechMBPS #Hyderabad #AparnaTechnopolis #Innovation #DigitalTransformation #LoveToBeTechMBPS @tech_mahindra
1
3
106
And we march on! What a phenomenal start to the year! Many thanks to our wonderful teams and customers. #ScaleAtSpeed #ScalingTechMBPS #LoveToBeTechMBPS @tech_mahindra
1
1
1
69
The 2026 Frost & Sullivan Asia-Pacific Technology Innovation Leadership Award for Advancing Agentic AI in the Business Process Services Industry is a strong validation of Tech Mahindra’s vision and execution in AI-led business transformation. A proud achievement for #TechMBPS, driven by innovation, customer impact, and the collective effort of teams across the organization. Congratulations to everyone involved! #TechMahindra #TechM #TechMBPS #AgenticAI #Innovation #Teamwork #ScaleAtSpeed #ScalingTechMBPS @tech_mahindra | @frostnsullivan
Replying to @tech_mahindra
@tech_mahindra is transforming enterprise AI by embedding agentic AI into real-world operations that deliver continuous learning and measurable business outcomes. Congratulations on the 2026 Technology Innovation Leadership Recognition. Read more: buff.ly/fQtosyq
1
2
62
Transforming Healthcare with AI, Automation & Innovation. At #TechMBPS, we're enabling better patient outcomes and operational excellence through AI, automation, analytics, and deep domain expertise. #ScaleAtSpeed #HealthcareInnovation #DigitalTransformation #PatientExperience #LifeSciences #AI #ScalingTechMBPS @tech_mahindra
Discover how @tech_mahindra is transforming #Healthcare & #LifeSciences through #AI-powered innovation, intelligent automation, analytics, and deep industry expertise. From clinical services and pharmacovigilance to revenue cycle management, patient engagement, diagnostics, and healthcare operations, our digital-first solutions help organizations improve outcomes, enhance experiences, ensure compliance, and drive operational excellence. Explore how we are enabling a smarter, connected, and more resilient healthcare ecosystem. Know more: techmahindra.com/services/bu… #ScaleAtSpeed #GenAI #DigitalTransformation #PatientExperience #HealthcareInnovation
40
At #TechMBPS, we are focused on turning complexity into clarity—helping enterprises simplify operations, drive efficiency, and accelerate digital transformation. With #Navixus, we bring together consulting-led thinking, intelligent automation, analytics, and AI to enable faster decision-making and deliver meaningful business outcomes in an increasingly evolving landscape. #ScaleAtSpeed #ScalingTechMBPS #DigitalTransformation #BusinessTransformation @tech_mahindra
Simplifying enterprise complexity with #AI and automation. @tech_mahindra #BPS Navixus drives faster decisions, better CX, and scalable growth. Explore more: techmahindra.com/services/bu… #ScaleAtSpeed #DigitalTransformation #Automation
1
54
Delighted to be present at the inauguration of the Amazon Web Services (AWS) Agentic Process Transformation Center of Excellence (CoE) by #TechMBPS, along with my leadership team. Powered by our partnership with AWS, this initiative brings together cloud expertise and #AgenticAI to drive scalable, secure transformation—accelerating AI-led innovation and unlocking new growth for enterprises. Excited to see what the future holds as we continue to push the boundaries of innovation together. #ScaleAtSpeed #ScalingTechMBPS #AWS #AgenticTransformation #DigitalTransformation @tech_mahindra | @awscloud
We’re delighted to announce the launch of the AWS Agentic Process Transformation Center of Excellence (CoE) by Tech Mahindra BPS. Powered by our strategic partnership with AWS, the APT CoE brings together deep cloud expertise and #AgenticAI capabilities to deliver scalable, secure, and outcome-driven transformation for global enterprises. From accelerating cloud adoption to enabling AI-led #innovation, discover how we’re helping businesses unlock new growth opportunities. Explore more: techmahindra.com/services/bu… #ScaleAtSpeed #AWS #AgenticTransformation #DigitalTransformation
1
3
75
At #TechMBPS, we are enabling the future of financial services by driving transformation across banking, lending & leasing, cards & payments, asset & wealth management, and investment operations. Through our Business Process Services and digital solutions, powered by AI-led operations and intelligent, adaptive ecosystems, we help organisations accelerate innovation, enhance operational efficiency, and deliver seamless customer experiences. #ScalingTechMBPS #ScaleAtSpeed #TechMBPS #Banking #FinancialServices #AI #DigitalTransformation @tech_mahindra
The banking and financial services industry is rapidly evolving, driven by digital innovation and rising customer expectations. Explore how Tech Mahindra is empowering banks, financial institutions, fintechs, and stock exchanges to transform consumer #banking, lending & leasing, cards & payments, asset & wealth management, and investment operations. Through our Business Process Services and digital transformation solutions, we help organizations innovate faster, enhance operational efficiency, and deliver superior customer experiences in a highly competitive landscape. Discover how we are shaping the future of financial services. Know more: techmahindra.com/services/bu… #ScaleAtSpeed #BFSI #Fintech #DigitalTransformation #CustomerExperience #Innovation
1
2
75
Super proud moment as Tech Mahindra is recognized by Frost & Sullivan for advancing Agentic AI in the BPS industry. A big thank you to our #TechMBPS teams whose focus on AI-led, adaptive operations continues to drive meaningful impact at scale. #TechMahindra #TechMBPS #AgenticAI #BPS #DigitalTransformation #ScaleAtSpeed #ScalingTechMBPS @tech_mahindra | @Frost_Sullivan | @SherrelRoche
We are delighted to share that Tech Mahindra Business Process Services has been recognized with Frost & Sullivan 2026 Asia-Pacific Technology Innovation Leadership Recognition. This recognition reinforces our commitment to advancing #AgenticAI, moving beyond automation to intent-driven, autonomous execution that enhances decision-making and delivers measurable business outcomes. Through the TechM Orion Marketplace, we are enabling modular, scalable AI-led transformation by combining deep domain expertise, responsible #AI governance, and a strong partner ecosystem. Together, we are helping enterprises transform customer experience, finance & accounting, supply chain, and industry operations, driving speed, quality, and resilience at scale. Here’s what Birendra Sen and Sherrel Roche have to say about this achievement: techmahindra.com/insights/ne… #ScaleAtSpeed #Innovation #DigitalTransformation #BPS #Leadership
1
4
71