Martin Ingram (@AvayaCIO) header
Martin Ingram (@AvayaCIO) profile picture

Business & Technology Visionary with a focus on #DigitalTransformation #DX #Cloud #CustomerExperience and #Cybersecurity 💻➡️☁️

Joined December 2017
Photo by Martin Ingram (@AvayaCIO)Photo by Martin Ingram (@AvayaCIO)Photo by Martin Ingram (@AvayaCIO)
Check out @uctodaynews' review of Avaya Spaces--Conferencing for the Video-first era bit.ly/2VLIKBp
Wow. Congratulations ⁦@SteveAvaya⁩ for winning the IAUG President’s Award #AvayaENGAGE
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Martin Ingram retweeted
.@Avaya Announces Closing of Strategic Partnership with @RingCentral bit.ly/2qWsH89 #ExperiencesThatMatter #Cloud #UCaaS
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The evidence is in: remote workers are outperforming office workers! Giving employees more autonomy is key. bit.ly/2gYLZ8h @bdehaaff #remotework #datadriven #performance #collaboration
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Martin Ingram retweeted
We were named winner in three categories of the 2018 Conarec Awards. Learn more here: expi.co/01ml14 #ContactCenter #UX
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Proud to see #Avaya named a #Gartner Magic Quadrant leader for #UC. "Combined with recognition as a Leader in the 2018 MQ for #CC Infrastructure, the company’s leadership in enabling #DX is clear." bit.ly/2nd0PaK
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Martin Ingram retweeted
Exploring Customer Experience with Sabio and Avaya uctoday.com/news/insights/ex… via @uctodaynews
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Martin Ingram retweeted
“Bringing a proven leader like Tara back to Avaya is another big win for the company and for our customers.” said Pat O’Malley, chief financial officer of Avaya. expi.co/01lZPJ
Martin Ingram retweeted
@JenneInc launches #cloud master agent program w/ @Avaya. Jenne is Avaya's first Master Agent allowing resellers and #MSPs to sign-up as sales agents thru Jenne w/ support provided by Avaya. businesswire.com/news/home/2…
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The benefits of remote/virtual work are far-reaching. With the right tools (video conferencing, collaboration solutions, etc.), virtual work truly enhances innovation while increasing employee retention and engagement. read.bi/2G5dAPT via @MktsInsider @caliyost
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Projecting #ROI for #cloud migration is more than a conversation about #opex vs. #capex. Consider sunk cost for a more comprehensive valuation! bit.ly/2p7Lc5W via @DavidLinthicum @infoworld
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Too often we think of #cloud solely as a delivery model and a #technology paradigm shift, but we should remember the simple philosophy it represents--to give customers exactly what they want in the way they want it. #avaya #cctr #CustomerEngagement #DX bit.ly/2FBffJj
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"Over the next few years, call centers will shift from being reactive to become much more proactive and predictive, and this will become the basis for competitive advantage." #CCtr #Omnichannel #analytics #DX #ContactcCnter bit.ly/2I7WsH6 via @CIOonline @zkerravala
Learn how @Avaya's #supplychain went from 12 hour days, excess inventory, poor C2C and hair on fire supply constraints, to Best in Class on a global scale, in the latest edition of our monthly magazine 👉 bit.ly/2shZrJf