At AVOXI, we believe that voice conversations are essential for businesses to connect with customers across the globe.

USA, Costa Rica, South Africa
Joined September 2011
Does audio quality break the bot? That’s what @AVOXI CTO Randy Layman explored at #vconfall26 where he shared research on how real-world audio conditions impact #VoiceAI accuracy and performance, with important implications for customer experience. #CX #AIinCX
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Your customers aren't ignoring you. They're ignoring your number. Getting through is no longer just a dialing problem. It's a trust problem, and it needs a trust solution. See how @AVOXI Trusted Outbound helps enterprises get their calls answered: hubs.la/Q04zKq160
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AI was supposed to shrink the voice channel. For many enterprises, it's doing the opposite. Here's what that means for your capacity, budget, and vendor plans: hubs.la/Q04zB6Rh0 #VoiceAI #ContactCenter #CXStrategy #EnterpriseVoice
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This week, the @AVOXI team came together in Louisville, KY for Innovation Week to collaborate across teams, test new ideas and think about what’s next for international voice and AI-ready infrastructure. #AVOXILife #InnovationWeek #VoiceAI
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When a busy contact center line breaks, you hear about it within minutes. An executive line, a regulatory contact number, or an emergency line can sit broken for days, simply because nobody happened to call. Low volume doesn't mean low stakes. hubs.la/Q04zB1sj0
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The 2026 State of International Voice Report is here. See how your voice strategy compares with 200 enterprise leaders as AI voice scales globally and reshapes infrastructure, security and outbound calling. Download the report: hubs.la/Q04ykqz90 #AIVoice #GlobalVoice
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AI voice is going mainstream. 55% of enterprises already use AI voice agents, putting new demands on the global voice infrastructure behind them. New @AVOXI + @Metrigy research looks at what it takes to scale globally: hubs.la/Q04yjNVc0 #AIVoice #GlobalVoice
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ENGIE Impact consolidated six voice systems and several regional carriers onto AVOXI's global cloud voice platform.  Read how they did it: hubs.la/Q04xWK4n0 #VoiceConsolidation #CloudVoice #ContactCenter #GlobalVoice
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Germany, Austria, and Switzerland share a border, a language, and deep economic ties. Their telecom rules still differ on licensing, number registration, and carrier obligations. Our latest guide covers what enterprises most often get wrong: hubs.la/Q04yjwWQ0 #GlobalVoice
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A voice security review can pass every audit and still miss the ways attackers actually get in. Our latest guide covers the four threats that deserve attention: Read the full post: hubs.la/Q04xWJlP0 #VoiceSecurity #ContactCenter #TollFraud #CloudVoice
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In this Partner Insight Series session, AVOXI CTO Randy Layman and NLPearl EVP Thomas Rivera cover those parts, using real deployments in hospitality, travel, and global enterprise. hubs.la/Q04xWJcT0
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Not every phone number deserves the same testing attention, but many enterprises test them all the same way (or not at all). A full breakdown is in our latest playbook: hubs.la/Q04xMk2R0 #EnterpriseVoice #ContactCenter #CloudCommunications #VoIP #B2BTech
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#VoiceAI gets a lot of attention. The #voiceinfrastructure supporting it should too. @CIOonline looks at why quality, latency, routing and global connectivity matter when deploying AI in the contact center: hubs.la/Q04xKHN50 #AVOXINews #ContactCenter #AIinCX #CX
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The infrastructure work isn't glamorous. But it's the difference between an AI pilot that scales and one that quietly fails market by market. Full checklist for IT Directors: hubs.la/Q04x813C0 #VoiceSoftware #VoiceInfrastructure #CloudVoice
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Stop waiting for users to report voice issues. AVOXI Proactive Service detects problems automatically, helping resolve issues 2x faster so your team can stay focused while we protect call quality across your global voice network. Learn more: hubs.la/Q04wyHmv0
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AI-powered CX is putting new demands on voice infrastructure. At #GenesysXperience, @AVOXI’s Mike Kaplan and Jason Simpson joined Nick Taylor of Roche to discuss what enterprises need from voice infrastructure as AI becomes a bigger part of CX. #VoiceAI #Xperience2026
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AI voice is only as effective as the infrastructure behind it. In Pipeline Magazine, @AVOXI CEO Barbara Dondiego explains how cloud voice helps AI-powered conversations connect, sound natural and scale reliably. Read more: hubs.la/Q04wz79D0 #VoiceAI
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The @AVOXI team is in Las Vegas talking enterprise voice and the infrastructure behind today’s #contactcenter. If you’re at #Xperience2026, stop by Booth S1 to meet the team and talk about what’s next for enterprise voice. #GenesysXperience #CX #EnterpriseVoice #VoiceAI
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Enterprise #CX is evolving, and voice is evolving with it. Inbound + outbound. Human + AI agents. Global reach, reliability, quality + trust. Our team is ready for #GenesysXperience. Stop by Booth S1 to talk enterprise voice with @AVOXI.
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5,000+ global brands run their voice infrastructure on AVOXI's unified platform. One dashboard, 150+ countries, AI-ready by design. See how: hubs.la/Q04vxspp0
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