President & CEO: @FourSeasons. Former CEO: @AppleLeisureGr & @AtentoCorp. Ex: @Hyatt, @Telefonica & @CocaCola. @HarvardHBS & @GTAlumni alum. Always learning.

Miami, FL
Joined April 2009
Today we celebrated the groundbreaking of Secrets® Tides Punta Cana during DATE. Thanks Alvaro Peña for your trust and partnership, and thank you Honorable President of the Dominican Republic, Luis Abinader, and Minister of Tourism, David Collado for being part of this occasion.
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Proud to be part of Hyatt’s newly launched Inclusive Collection and excited for what this new chapter will bring to the joint #HyattFamily! Thanks to all the @Hyatt and Apple Leisure Group colleagues who worked diligently to make this happen! amrcollection.com/en/about-u…
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As a luxury resort management company, we recognize our responsibility to be green and play an active role protecting the environment. At Apple Leisure Group, we are focused on identifying actions to consistently nurture our communities and the environment. #Wecare #EarthDay2022
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Thrilled to announce the opening of Secrets® Moxché Playa del Carmen. With this resort, we continue to raise the bar of what it means to deliver an Unlimited-Luxury® Experience! #LuxuryTravel #Travel #PlayaDelCarmen youtu.be/yc5mWhifsIc
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According to @Gallup’s State of the Global Workplace report, 85% of employees today are either not engaged or actively disengaged at work. The global figure represents almost $7 trillion in lost productivity. linkedin.com/pulse/why-diver…
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Digitalization today accentuates the need for having the best human team and the best work environment to amplify the generation of value.
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Alejandro Reynal retweeted
In many industries, leading companies are already effectively utilizing artificial intelligence in their marketing and sales activities. Here's how to replicate their success in the automotive industry. mck.co/2Ujw9D3
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Alejandro Reynal retweeted
Interesting ideas on how to build a strong culture and robust growth. lnkd.in/gKzjB4R
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From the top down, company leaders must measure and reward an open, collaborative and genuine environment that promotes #diversity, but one that also achieves goals.
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Alejandro Reynal retweeted
We talked with HR leaders from across industries about the lessons they learned about #talent and #orgculture during business #transformation. Here's what they had to say: lnkd.in/gWGBNU9
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Any customer experience, while augmented by the possibilities of technology, is essentially a human experience. #CX #AI #VR
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In the digital age, the formula for adding value to society and generating wealth requires that new technologies amplify human capacities.
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Cognitive technologies are radically changing the way in which we make an impact on and perceive customer experience. #CX #Innovation
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Alejandro Reynal retweeted
"Leadership is the art of giving people a platform for spreading ideas that work." ~ Seth Godin
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Thanks to the transformational power of digital technologies, we are very close to doing things we thought were only possible in our dreams (e.g. driverless cars, data to predict an earthquake) #AI #AR #Innovation
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