AMC Technology has led the Computer Telephony Integration (CTI) world by bringing people together through great interactions since 1995.
United States
Joined October 2009
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AMC Technology retweeted
What is the impact on the agent experience when moving from premise to cloud communication channels? Read to learn more via @AMCTechnology. #PartnerPowered #Five9
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AMC Technology retweeted
What do these Technology Partners have in common? They all have an 8andOut #Podcast hosted by our very own @BillPettyAvaya! @911Secure @AMCTechnology @Calabrio @eMetrixSystems @_gslab @iNEMSOFT @Intradiem @LumenVox @IntraNextSys @nvtphybridge
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AMC Technology retweeted
I hear more and more people saying "#CustomerService is dead."
I don't buy into this. It has changed, however. Some of the formality from decades past is gone, but I find so many amazing #Custserv workers who are creating authentic connections in new ways. #CX
AMC Technology retweeted
Thanks to @DarbyDental for trusting @AMCTechnology with your customer and agent experience for the past 10 years!
Darby Dental Supplies is celebrating 10 years as an AMC customer this year! ⭐ We recently caught up with Ed to discuss how things went throughout the pandemic and are continuing today. bit.ly/3KsRjbM
AMC Technology retweeted
@AMCTechnology, a leading provider of contact center integration, announced today its Independent Software Vendor Partnership with #Five9. Read to learn more! #PartnerPowered
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AMC Technology retweeted
@AMCTechnology, a leading provider of contact center integration, announced today its Independent Software Vendor Partnership with #Five9. Read to learn more! #PartnerPowered
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AMC Technology retweeted
@AMCTechnology, a leading provider of #contactcenter integration, has announced its Independent Software Vendor Partnership with @Five9. #PartnerPowered sprou.tt/1hTCPpYCbl2
AMC Technology retweeted
@AMCTechnology announces ISV partnership with @Five9 ow.ly/Udgk30rW6zW #salestech #news #salestechnologies #tech
AMC Technology retweeted
So excited to finally combine @AMCTechnology DaVinci with @Five9! Customers have been asking for this combination for a long time and I'm happy we've just validated our solution with Five9! Let us show you how the DaVinci + Five9 combination is a game changer.
AMC Technology retweeted
We have several major projects going on where companies are inventing their own customer interaction vision, and using DaVinci to realize it. Separate yourself from the status quo and ask me how @AMCTechnology can help you do it.
AMC Technology retweeted
Great pictures! Thank You for paricipating in Take Our Daughters And Sons To Work Day 2021! Share ideas/photos of a #takeyourchildtoworkday! #todastw #DaughtersAndSonsToWork #TakeYourKidsToWork
@EHCareersGO @KrollWire @NWSL @MDEnergy
@CBPPortDirBUF @GoAcoustic @AMCTechnology
AMC Technology retweeted
New engineering additions for @AMCTechnology starting June 1st! Can't wait to see what we build on DaVinci!
AMC Technology retweeted
Take Your Child to Work Day @AMCTechnology was a huge success - including guest speakers, pizza, cookies, and a visit from the fire department! Thanks to the awesome team at AMC for hosting a great day and lining up some future AMC employees. 😀
AMC Technology retweeted
2021 #ContactCenter challenges & priorities report - top 3 challenges for #cctrs: (1) staff to workload, (2) supporting #WorkFromHome agents (3) increasing contact volumes | #staffing #WFM #WFH #remote ow.ly/wfFI30rrn6o
AMC Technology retweeted
How can #callcenter managers improve their agents' adherence to schedules?
@callcentrehelp had a panel of experts share their recommendations, including tips like real-time call coaching and guidance ⬇️ bit.ly/3bItugP
AMC Technology retweeted
@AMCTechnology Announces Launch of DaVinci App Gallery ow.ly/dXiG30rx7ta #Tech #Technology #Marketing #B2B #salestech #Salestechnology #sales
AMC Technology retweeted
How to be a #supervisor in the modern #ContactCenter: A look at the traits & #skills that frontline supervisors need to succeed in today's #empowered, personalized, #engagement-oriented #cctr environment ow.ly/3USt30nqosV