@zenloopHQ

🚀 CX Action Management Platform that allows you to boost customer retention and trigger data-driven innovation #cx #customerfeedback

 tinyurl.com/y8gab68o
zenloop.com/
Joined June 2018
  • Tweets293
  • Following79
  • Followers123
225Media
We are over the moon to be nominated for the K5 - Future Retail award in the category “Customer Experience”. Now we need your help - vote for zenloop! ✨ Voting is quick and effortless – simply click the link below and select zenloop: buff.ly/3UYLefM
26
96% der deutschen Unternehmen gehen davon aus, dass sie ihren Geschäftserfolg mithilfe von Generativer KI positiv beeinflussen können 🤖 Bereit, künstliche Intelligenz zur Gestaltung und Analyse von Kundenumfragen zu nutzen? buff.ly/3w4rm0S
33
Meet zenloop at E-world 2024 in Essen! Schedule a meeting with our CEO Lisa and AE Manuel to find our more about our AI-powered CX Management Platform. We are looking forward to hearing from you! #EWorld2024 #EnergyIndustry
80
WE HAVE A NEW FAMILY MEMBER (#13)!! 🎉🎉🎉 We are excited to welcome @zenloopHQ and the team to the saas.group family. *Blog post about the process in the comments!
1
3
8
607
Just had a great chat with @ijgolding about the current state of customer experience in the UK. We are two Brits, after-all! Really looking forward to sharing this conversation with you in the very near future. đź‘€ In the meantime, check out Ian's fantastic book "Customer What?"
1
3
4
Only 25% of Companies Excel at Turning Customer Insights into Action - Read 10 Key Highlights in this #CX Action Management Study Summary via @zenloopHQ #customerexperience zenloop.com/en/blog/cx-study…
3
3
Why Your Company’s Internal Communication Should Be More Than Just Words zenloop.com/en/blog/cx-commu… #CX #custmomerexperience

10 Causes of CX Communication Breakdown in the Workplace

1. Not sharing CX insights internally · 2. Working in silos · 3. Not connecting CX to processes · 4. Internal resistance to CX · 5. One-way communication flows …

zenloop.com
The CX management #CXM process is broken. đź’” đźš«Just sending out surveys to customers IS NOT CX. đźš«Putting the results of your surveys into a shiny dashboard IS NOT CX. đźš« What you think CX is, IS NOT CX. It's just half the story... Read why here: zn-lp.com/gap
3
3
Only 25% of Organizations Translate Customer Insights Into Actions and 6% can Quickly Turn Feedback Into Product Improvements - #CX Study 2022 zenloop.com/en/blog/cx-study…

CX Action Management Study: 10 Key Highlights and Results

Find out how effective companies are in converting customer insights into action and improving customer experience and services.

zenloop.com
2
2
zenloop retweeted
DMEXCO@dmexco25 Oct 2022
Why CARE matters 🤔 'Crisis-resistant revenue flows: Why care matters more than ever.' The key to building a loyal customer base in uncertain economic times. ⇨ community.dmexco.com/event/d… 🔥 Dina Uthman | @zenloopHQ 🔥 Darius Greulich | @roastmarket #DMEXCO22 #DMEXCO – at Berlin, Germany
1
2
I recently wrote about reputation management and how to improve your company's online reviews and scores. Check it out! zn-lp.com/improve-ratings @eKomi @trustedshops @Trustpilot #GoogleReviews #NPS #CX @zenloopHQ
1
2
Dashboard Fatigue - And Why Actions Speak Louder Than Dashboards via @ShaunMichaelCX People have a love/hate relationship with dashboards. Done right, they can be invaluable, done wrong they can be too time-consuming. #CX #marketing zenloop.com/en/blog/dashboar…

Conquering Dashboard Fatigue

What is dashboard fatigue? Learn ways to change your relationships with too many dashboards so they are healthier and more productive.

zenloop.com
CX1 WORLD - Only two days to go!!! Register here for FREE: cx1-conference.com/en/ 🎉 #CX #YearOfAction #ShiftToAction
2
2
Have you decided which #CX Conference(s) you’re attending this year? 🤔 With more and more customer experience events popping up at every turn, we thought we’d give you a helping hand and make that choice easier for you. zenloop.com/en/in-the-loop/t…
1
4
❓Why is using a single set of credentials so much better than multiple different logins? How can signing in once with one password be more secure than multiple times with multiple passwords? zenloop.com/en/resources/pro…
1
3
zenloop retweeted
OMKI@OMKI251 Aug 2022
Kund:innen verlieren, die man eigentlich schon gewonnen hatte? Ein Worst Case für Unternehmen. Die Lösung: "Action Management”. Mehr zu diesem Thema und zu @zenloopHQ von Head of Sales DACH Dina Uthman ➡️ omkb.de/zenloop-dina-uthman-… #omkb #zenloop
Dina Uthman auf der OMKB in Berlin.

ALT Dina Uthman auf der OMKB in Berlin.

1
2
8 Benefits of Single Sign-On (SSO) You May Not Be Aware of #CX #UX zenloop.com/en/resources/pro…
1
1
2
How ecommerce brands use conversational AI to reduce customer effort zendesk.com/blog/ecommerce-b…

How ecommerce brands use conversational AI to reduce customer effort

No customer wants a simple exchange to feel effortful. Learn why ecommerce brands are looking toward conversational AI as the solution.

zendesk.com
2
How to Gain Regular Customers Regardless whether they offer physical products, digital products or services, no company exists without customers. #CX #Retention zenloop.com/en/resources/ret…
1
1
3
Load more