XXL Solutions - enabling #transformation #digital #innovation #CustomerExperience #sustainability #aviation, #travel & #retail #tech #airline #airport
Switzerland
Joined June 2010
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Ursula Silling - do things differently retweeted
A thought provoking thread that’s worth a couple of minutes of your time:
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Great concept @berlinairport : Book a « runway » slot through #airport security and avoid the queues #CustomerExperience #innovation #digital #ITBBerlin
Universal Music Group unveils first Umusic #hotel in Madrid. Goal to « “draw inspiration from their respective local culture and serve as creative hubs in communities around the world – promoting positive social change, education and innovation « #travel businesstraveller.com/busine…
Great experience @HeathrowAirport T2 - the Queen’ terminal: new hassle free #Security machines - no need to take anything out of your bag & short waiting time. Proactive #information about #time to gate. And relaxing & inspiring #retail experience #digital #customerexperience
Honoured that Air Malta ‘s Head of Digital Commerce & Distribution #AntonellaZirilli will share their #digitaltransformation journey to increase #customer focus, create a simple & seamless customer experience and grow #conversion #aviationfest
What a relaxed experience @TurinAirport security! No need to take out anything if your bag thanks to the new machines. And super friendly staff. Nice to fly this way! #CustomerExperience #Airport #Seamless #technology
Great example of how #design can help #sustainability goals #mobility #ElectricVehicles #Transport #decarbonisation #thinkfuture #innovation #travel tinyurl.com/su6h84f5
#airlines struggle to find the right approach to #digital #transformation. Great to see @AirMalta “s determined and consistent journey as described by their key stakeholders. A great basis for sustainable success! #innovation #futureoftravel #futureofaviation #thinkfuture
🎙 The second part of our interview with @AirMalta is available on our podcast and website.
👉 bit.ly/3c4bjpB
...
#aviation #airline #aviationindustry #airlneindustry #digital #digitalreinvented #digitalexperience #customerexperience #innovation #travel #travelindustry
Ursula Silling - do things differently retweeted
🎙 The second part of our interview with @AirMalta is available on our podcast and website.
👉 bit.ly/3c4bjpB
...
#aviation #airline #aviationindustry #airlneindustry #digital #digitalreinvented #digitalexperience #customerexperience #innovation #travel #travelindustry
Ursula Silling - do things differently retweeted
More than 400 weather stations around the world beat their all-time highest temperature records in 2021, according to a climatologist who has been compiling weather records for over 30 years.
#ClimateCrisis
#ClimateChange
theguardian.com/world/2022/j…
It is the people who make the difference. Thank you to #SBB Swiss #train staff for proactive support beyond what’s in the play book. You made my day during my 10 hours ride today! And the #digital ticket even for international #travel #CustomerExperience #loyalty #wowEffect #rail
Ursula Silling - do things differently retweeted
Our team is excited to help transform #aviation and #travel #airlines #airport #rail #innovation #digital #technology #thinkfuture #aviationfest – at Poplar, London
Ursula Silling - do things differently retweeted
The whole Branchspace team is excited to announce the successful launch of our #Triplake platform with @AirMalta #innovation #digital #retail #airline #Makta #avuationfest #technology #thinkfuture linkedin.com/pulse/air-malta… – at East Ham, London
Ursula Silling - do things differently retweeted
How will travel look different?
Augmented reality will bring another level of information and expertise. A wave of #travel subscription products with customisation capabilities will elevate the travel experience.
@kaufer, #tripadvisor
#WebSummit2021 #customerexperience
Ursula Silling - do things differently retweeted
#Websummit2021 #Travel
@OurmieresChris, CEO @tapairportugal, mentioned the importance of #tech to manage documents and identifications in the #checkin and of an end-to-end #customerexperience. “It is being a really difficult time, but we are more prepared”.
Are you prepared?
ALT Tackling #travel challenges: On track after Covid
Agreement that rebuilding the industry is a question of survival now. The #NDC journey seems to finally accelerate. But new offer - order management roadmap 2030??@AmadeusITGroup @Sabre_Corp @AccelyaGroup panel discussion @IATA #iataddrs #distribution #digital
Ursula Silling - do things differently retweeted
Gabriel Perdiguero, Chuef Customer and Transformation Officer @Iberia points out the importance of increased #flexibility for #airlines in the current dynamic and ever more #digital lifestyle. Great imagery from movies! #innovation #DigitalTransformation