Latest white papers: Business-driven Churn Management, The roadmap to effective and efficient churn management using predictive analytics.

Latest white papers: Matching products and customers, Improving customer satisfaction with predictive analytics in product marketing

Coming up: Xtract Masterclass on "Churn as a social phenomenon" in IIR's Loyalty and Churn event in Nice in July.

Our new white papers are getting good feedback. Check them out! You'll find them under the White Papers link below.

Next event coming up: Our product marketing manager Mikko Röntynen to speak in Vienna in two weeks. See events section for more.

Back from Barcelona - had interesting discussions on Social Intelligence for prepaid churn. Check out our new white papers next week!

Meet us at Mobile World Congress, Barcelona in Hall 4, level 1 from Feb 15 to 18! Hear the latest on Social Intelligence.

Driving the value of prepaid customers using Social Intelligence: http://bit.ly/6iy2CQ

The Social Media Marketing Intelligence Group on #LinkedIn counts 1000 members today: http://ow.ly/FvEP (via @jahven)

Timo Laaksonen is speaking at Growth Forum I November 10, 2009 I http://bit.ly/2O5fPh

UTalkMarketing article: How to drive Social Media word of mouth marketing (by J. Ahvenainen) http://bit.ly/fc68p

Xtract in Mobile Marketing Magazine: http://bit.ly/12G6UK

NEWS: DNA, Finland’s fastest growing operator, deploys Xtract Social Links On-Demand: http://bit.ly/11qkt8

Mobile advertising reports paint a 'conflicted picture' http://bit.ly/OSavI

Xtract’s Helsinki office is moving to Espoo: http://www.xtract.com/blog

Xtract to chair and speak at IIR Business Intelligence in Amsterdam: http://bit.ly/mTmrb

Alan Moore speaking at MoMo Amsterdam: Social Marketing Intelligence http://bit.ly/rjPps

RT @tomiahonen: RT otoburb@tomiahonen "Beyond demographics"... http://bit.ly/MvAJy

New blog post: Social communications vs. social networking http://bit.ly/14hgtl

Xtract news: Social Intelligence solution that's up and running in 30 days - http://bit.ly/SbNy2