Hemko van Wezel CCXP (@vwezel) profile picture

Hemko van Wezel CCXP

@vwezel

Customer experience director #cx #omnichannel #businessmodel #innovation | passionate about #people #brands #retail #technology #iot #sustainability & #digital

 The Netherlands
linkedin.com/in/hemkovanwezel
Joined June 2009
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Dressbarn to shutter all 650 of its retail stores consumeraffairs.com/news/dre… via @mhuffman435
Amazon helps lift traffic at Whole Foods supermarketnews.com/retail-f…
Amazon helps lift traffic at Whole Foods

Amazon helps lift traffic at Whole Foods

Report: Customer trips, micro visits up by double digits in Q1

supermarketnews.com
Three Things Retailers Need To Know To Drive Consumers In-Store via @forbes forbes.com/sites/forbesagenc…
How Retail Inventory Efficiency And Accuracy Impacts The Customer Experience - Retail TouchPoints retailtouchpoints.com/featur…
How Retail Inventory Efficiency And Accuracy Impacts The Customer Experience - Retail TouchPoints

How Retail Inventory Efficiency And Accuracy Impacts The Customer Experience - Retail TouchPoints

As omnichannel retailing requires greater and greater precision, the stakes surrounding inventory accuracy — or the lack thereof — are increasing dramatically. According to a report from the Intern...

retailtouchpoints.com
Knowing the difference between must-have CX technologies and what can wait #AugmentedReality #ConsumerBehavior #CustomerExperience #eCommerce #InternetofThings #MobileRetail #Omnichannel #OnlineRetailing #Technology retailcustomerexperience.com…
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User experience is critical to successful e-commerce sites insideretail.hk/2019/05/02/u…
Foodservice Solutions: The Hell with Meal time: Millennials Consumers Eat when they Want to Eat grocerants.blogspot.com/2019…
Is Ultra-Fast Shipping A Game Changer In Retail? forr.com/2PAXShw via @Forrester
Is Ultra-Fast Shipping A Game Changer In Retail?

Is Ultra-Fast Shipping A Game Changer In Retail?

Is ultrafast shipping really what retail customers want? Although Amazon's recent announcement indicates yes, the story isn't so simple.

go.forrester.com
Delhaize geeft korting op gezonde voeding distrifood.nl/buitenland/nie…
Shopify launches new retail hardware to transform shoppers in-store experience enterprisetimes.co.uk/2019/0… via @Enterprise Times
Shopify launches new retail hardware to transform shoppers in-store experience

Shopify launches new retail hardware to transform shoppers in-store experience

Shopify has launched new retail devices to support the in-store experience. The devices in the new hardware collection include Shopify Tap & Chip

enterprisetimes.co.uk
Revenge of the nerds: Facebook is developing human-level AI to fight bullying thenextweb.com/artificial-in…
Chatbots in Retail: The Value They Bring to E-Commerce Customer Service via @G2dotcom learn.g2crowd.com/chatbots-i…
How Retail Chatbots Impact E-Commerce Customer Service

How Retail Chatbots Impact E-Commerce Customer Service

Want to know how chatbots are used in retail? Learn the differences between landing page chatbots, Facebook chatbots, and the benefits they bring to e-commerce!

g2.com
Rethinking customer experience: Zomato, Swiggy focus on training delivery staff in soft skills ecoti.in/olR4Ba via @economictimes
Godiva New York City store a launchpad for global plan insideretail.asia/2019/04/23…
Godiva New York City store a launchpad for global plan

Godiva New York City store a launchpad for global plan

The Godiva New York City store not only presents the newest store look, it serves as a launching pad for global expansion.

insideretail.asia
Sluiting dreigt voor Hudson's Bay telegraaf.nl/financieel/3434…
Sluiting dreigt voor Hudson's Bay

Sluiting dreigt voor Hudson's Bay

Warenhuisketen Hudson’s Bay draait in Nederland zo slecht dat een sluiting of faillissement nog dit jaar de meest voor de hand liggende optie is. Dat blijkt volgens het Duitse zakenweekblad Wirtsch...

telegraaf.nl
Data-dashboards ontwerpen begint met ‘design thinking’ #digitaldesign emerce.nl/achtergrond/geweld…
Chinese scientists have put human brain genes in monkeys—and yes, they may be smarter - via @techreview technologyreview.com/s/61327…
Jumbo heeft als eerste 1 ster Beter Leven-zuivel distrifood.nl/formules/nieuw…
3 Major Brands That Embrace Customer-Centric Marketing, and How It's Paying Off Big Time skyword.com/contentstandard/…
85% of foodservice professionals say kitchens are becoming more sustainable foodserviceequipmentjournal.…
85% of foodservice professionals say kitchens are becoming more sustainable

85% of foodservice professionals say kitchens are becoming more sustainable

Eight in ten (85%) of foodservice professionals say kitchens are already becoming sustainable, according to a new survey. The report commissioned by Nestlé Professional Toque d’Or revealed how...

foodserviceequipmentjournal.com

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