Nancy Munro

Join me for my next LinkedIn Live workshop on how to Up-sell & Cross-sell in a non-pushy way. Nov. 20th noon central linkedin.com/events/72625152… #upselling #cross-selling #sellingskills

Join me Sept 25th for great discussion on how simulation-based training improves contact center performance bit.ly/3MUOEv3

Only 6 more months to St Patrick's Day, test drive our simulator with a little Irish fun! verbaltransactions.com/selli…

Happy National Read a Book Day! 📚 Why not make it an e-book that helps you unlock the full potential of a cloud platform? 🌐✨ Dive into the future of technology and innovation with a good read today! #NationalReadABookDay #Ebook #CloudPlatform #VerbalTransactions

Do you think you'd be surprised by the results of my recent poll? 🤔 I asked, 'How do you think AI will affect your job or career in the next year?' The responses were eye-opening! Scroll through the next few slides to see what people had to say. ⬇️ #AI #VerbalTransactions

On this Labor Day, we salute one of the hardest-working industries out there! 🎉 Your dedication, passion, and tireless efforts keep everything moving forward. Thank you for all you do, today and every day. #LaborDay #IndustryHeroes #VerbalTransactions

See how our ACES simulator can build hands-on simulations for your Genesys soft phone integrated with Salesforce or Servicenow verbaltransactions.com/genes…

Five organizations across various industries have harnessed the power of the #cloud to overcome challenges in customer experience (CX) and employee experience (EX), setting new benchmarks. oal.lu/yjJ67 #CX #EX #Innovation #CloudTechnology #CustomerExperience

Discover how a cloud foundation powered by AI can transform your business, providing the agility to orchestrate seamless experiences in current and future markets.

Struggling with tough calls? Our simulators are here to help! Whether it's booking a flight with unexpected hiccups, managing multiple chat sessions, or collecting past due payments, practice makes perfect. verbaltransactions.com/sim-2… #VerbalTransactions #SimulationTraining

Supercharge Your Learning! 🚀 Unlock your full potential with Verbal Transactions! Our ACES Simulator, Partner Course Catalog, and Podcast templates are designed to accelerate learning and boost job performance.

The work-from-home struggle is real! Who else is maneuvering around pets while trying to stay productive? What other WFH challenges do you face? Share our experiences and tips! #WFH #RemoteWork #WorkFromHomeLife

Did you know it's Get to Know Your Customers Day? 🎉 We'd love to hear from you! Share one of your business successes from the first six months of this year. #GetToKnowYourCustomersDay #CustomerSuccess #BusinessGrowth

We always love hearing feedback from those who use our ACES simulation platform. Our stand-alone system allows you to build, deploy, and track simulations designed to provide users with real-world deliberate practice. #SimulationTraining #RealWorldPractice #UserFeedback

Discover the capabilities to maximize value in a cloud platform, providing the foundation for orchestrating experiences in current and future markets. Read the ebook to learn more  oal.lu/iW4Ub

Boost company growth through every conversation. Our AI-assisted automation and intelligent coach ensure consistent performance, reducing risk and churn. Whether you have 50 or 50,000 employees! #BusinessGrowth #AI #EmployeeEngagement #Callcenter

You're never too old for summer camp! Our Simulation Summer Camp offers you the chance to learn some classic camp songs and build your own contact center simulation in our live ACES sandbox. lnkd.in/gPUMPwTN #verbaltransactions #callcenter #summercamp

Five organizations paving the way in various industries have leveraged the power of the #cloud to overcome challenges in CX and are setting new benchmarks in both #CX and #EX. Learn from these trendsetters and discover how to take action now:  oal.lu/O2TKd

Last chance to sign up for our Summer Call Center Simulation Camp verbaltransactions.com/simul…