Every single word spoken by @Suhelseth could not be truer and more representative of the reality on the ground in Gurugram, and frankly, in far too many of our cities. There is no accountability because somewhere along the way the government’s own policies, rules and laws stopped mattering. What seems to matter now are ATRs -Action Taken Reports -which so often amount to symptomatic or cosmetic fixes, while the underlying problem remains exactly where it was. This is not rhetoric. Those of us who have volunteered our time on civic issues have witnessed this repeatedly. The government has rules. It has policies. It has master plans. It has Citizen Charters. It has departments, officers, engineers and enormous budgets. And yet, despite a clear mandate and years of representations, we continue to fight simply to get basic rules enforced -including the MoEFCC’s Solid Waste Management, Plastic Waste Management and Construction & Demolition Waste rules. Why? Because actually implementing the rules would mean changing the way the city functions. And perhaps that is precisely what nobody wants to do. Meanwhile, every monsoon brings the same waterlogging, the same traffic paralysis, the same sewage and drainage failures, and every year the same waste crisis and unimaginable onslaught of dhool dhua -air pollution shroud the the year barring the rainy season. As Mr Seth says: who’s invested in fixing this? Really no one ! Gurgaon residents are repeatedly documenting the violations and bringing them to the government’s notice, who exactly is accountable for fixing them? 1/3