@tomquay

CEO @passengerteam. Trustee @BusUsersUK “A developed country is not a place where the poor have cars. It's where the rich use public transportation.” G. Petro

 Bournemouth, UK
passenger.tech
Joined October 2009
  • Tweets4.5K
  • Following1.3K
  • Followers1.3K
403Media
Tom Quay 🚶‍♂️🚴‍♂️🚌 retweeted
Passenger@passengerteam2 Apr 2025
In exciting news, Passenger has been appointed to deliver the next generation of Traveline’s family of digital services, including its journey planning service, PlusBus website, and Traveline Data. Joint press release👇 passenger.tech/news/travelin…
Girl sitting on a bus listening to music

ALT Girl sitting on a bus listening to music

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Tom Quay 🚶‍♂️🚴‍♂️🚌 retweeted
Passenger@passengerteam23 Dec 2024
As 2024 draws to a close, we look back on a year filled with exciting milestones and innovation. We've advanced our product capability, supported our partners and improved the experiences of those we serve. Check out our 2024 stats in full pasn.gr/2024
12,850,000+ mobile tickets sold. 72,000 successful in-app verifications, helping operators to protect revenue by minimising ticket fraud. Special £2.00 single - most popular ticket (Brighton & Hove). £8,500,000+ processed through Travel Portal. 109,000+ Travel Portal tickets sold.

ALT 12,850,000+ mobile tickets sold. 72,000 successful in-app verifications, helping operators to protect revenue by minimising ticket fraud. Special £2.00 single - most popular ticket (Brighton & Hove). £8,500,000+ processed through Travel Portal. 109,000+ Travel Portal tickets sold.

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Today, we’ve given over 500k active app users across the Passenger platform access to proactive travel information — keeping them informed about journey changes that matter most. Highly targeted, real-time information straight to their device. A brilliant effort from the team.👏
Passenger@passengerteam21 Oct 2024
Today, Passenger is celebrating the launch of personalised travel alerts in its highly-rated mobile app product. The powerful new capability is designed to keep customers informed about the changes that matter most to them. Read more 👉 passenger.tech/news/passenge…
Young people sat at a bus stop with a large transport network map behind them

ALT Young people sat at a bus stop with a large transport network map behind them

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Tom Quay 🚶‍♂️🚴‍♂️🚌 retweeted
Tom Hayes MP@TomHayesBmouth29 Sep 2024
Did you know that September is Catch The Bus Month? 🚌 @Morebusco @passengerteam are based in town and they're the brains behind some of the tech that lets you track your bus, keep on top of timetables, and buy a ticket online. Pretty cool! @4ndybrown @tomquay @BusUsersUK 🚌
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"Am I more of a tech nerd or a bus nerd? Do you know what, if there was a Venn diagram, I think I’d be the slither in the middle.” Me to filmmaker @geofftech for his new documentary, Britain's Buses at their Best. 🎥🍿youtube.com/watch?v=xubslJLm… #CTBM #CatchTheBusMonth
Andrew Wickham, MD at Go South Coast — Britain's Buses at their Best (Geoff Marshall, YouTube)

ALT Andrew Wickham, MD at Go South Coast — Britain's Buses at their Best (Geoff Marshall, YouTube)

Geoff Marshall, director/producer — Britain's Buses at their Best (Geoff Marshall, YouTube)

ALT Geoff Marshall, director/producer — Britain's Buses at their Best (Geoff Marshall, YouTube)

Ray Stenning, Best Impressions — Britain's Buses at their Best (Geoff Marshall, YouTube)

ALT Ray Stenning, Best Impressions — Britain's Buses at their Best (Geoff Marshall, YouTube)

Tom Quay, CEO at Passenger — Britain's Buses at their Best (Geoff Marshall, YouTube)

ALT Tom Quay, CEO at Passenger — Britain's Buses at their Best (Geoff Marshall, YouTube)

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Tom Quay 🚶‍♂️🚴‍♂️🚌 retweeted
myTrip@myTripBus6 Sep 2024
We've made new Catch The Bus Month graphics so myTrip operators can support @BusUsersUK's 2024 campaign on social media. myTrip app operators can use them to promote catching the bus with myTrip this September! Read more👇 bususers.org/catchthebusmont… #CTBM #CatchTheBusMonth
Catch the bus this month. Get on board with myTrip. #CTBM

ALT Catch the bus this month. Get on board with myTrip. #CTBM

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Tom Quay 🚶‍♂️🚴‍♂️🚌 retweeted
Passenger@passengerteam6 Aug 2024
Passenger is delighted to announce its involvement in the next generation of Kent County Council's Fastrack service, with a new app launching in November 2024. Read how Passenger supported the Go-Ahead Group bid👉 passenger.tech/news/passenge…
Close up of a bus lane with a Fastrack bus on the other side of the road

ALT Close up of a bus lane with a Fastrack bus on the other side of the road

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Tom Quay 🚶‍♂️🚴‍♂️🚌 retweeted
Passenger@passengerteam24 Apr 2024
When you think of Warrington’s bus company now — its brand new £10 million depot and its recently unveiled electric buses — it’s easy to forget how much has changed under Managing Director Ben Wakerley. We spoke to Ben about his work with Passenger. passenger.tech/news/warringt…

Warrington’s Own Buses; A remarkable digital transformation continues - Passenger

When you think of Warrington’s bus company now — its brand new £10 million depot on Dallam Lane and its recently unveiled Volvo BZL electric buses — it’s easy to forget how much has changed under...

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Tom Quay 🚶‍♂️🚴‍♂️🚌 retweeted
Passenger@passengerteam27 Mar 2024
Transport for Wales has extended its contract with Passenger for its Traws Cymru app, an important part of its effort to improve access to bus travel throughout Wales.  Read more👇 passenger.tech/news/transpor…

Transport for Wales extends relationship with Passenger - Passenger

Transport for Wales has extended its contract with Passenger for its TrawsCymru app, an important part of its effort to improve access to bus travel throughout Wales. The Traws Cymru app, launched in...

passenger.tech
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A great interview with Ben Murray. A useful answer to the 'simple' vs 'complex' fares scope question that anyone involved with BODS will recognise. Well worth a listen.
Passenger@passengerteam22 Mar 2024
We sat down with Ben Murray, KPMG’s Product Manager on the @transportgovuk Bus Open Data Service programme, to discuss the latest phase of the programme: #NeTEx bus fare data. Watch the full interview 🎥 passenger.tech/news/the-most…
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Tom Quay 🚶‍♂️🚴‍♂️🚌 retweeted
Bus Centre of Excellence@BCofEx16 Feb 2024
We are delighted to support this excellent event hosted by @landor_links and @passengerteam as they discuss how passengers can find out how much their journey will cost before catching the bus. ow.ly/mIC050QCGJS #BODS #BusFare

Discovering Fares - Boosting Bus Usage

buscentreofexcellence.org.uk
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Tom Quay 🚶‍♂️🚴‍♂️🚌 retweeted
Passenger@passengerteam16 Feb 2024
Ahead of next week's webinar on our Discovering Fares launch, we deep dive into Passenger’s ticket coverage concept and how we're using it to augment the NeTEx data published by operators. Sit back, enjoy the bus ride home and read on...👇 passenger.tech/news/the-impo…

The importance of Passenger’s ticket coverage concept to delivering new fares capability - Passenger

To determine where a bus ticket is valid, it’s important to understand the concept of the area or zone in which it can be used. This idea is integral to recommending tickets to riders when they wish...

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Tom Quay 🚶‍♂️🚴‍♂️🚌 retweeted
Passenger@passengerteam13 Feb 2024
Webinar: Discovering Fares – Boosting Bus Usage 🚌🚀 For the first time, riders can find out how much their journey will cost before catching the bus. This webinar will explore the app update from Passenger, and how this project, using NeTEx fares data from the Bus Open Data Service (BODS), is shaping the programme itself. Join us 👉 pasn.gr/webinars
Webinar: Discovering Fares - Boosting Bus Usage, Thursday 22 February 2024 1330 - 1500

ALT Webinar: Discovering Fares - Boosting Bus Usage, Thursday 22 February 2024 1330 - 1500

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Tom Quay 🚶‍♂️🚴‍♂️🚌 retweeted
Passenger@passengerteam12 Feb 2024
Today, Passenger is celebrating the launch of real-time bus fare information in its highly-rated white-label mobile app product, used by over 35 bus companies in the UK to sell tickets and provide travel information to riders planning their journeys. 👇 passenger.tech/news/passenge…
Illustrations of fares in journey planner capability in the Reading Buses app.

ALT Illustrations of fares in journey planner capability in the Reading Buses app.

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This is game-changing for digital skills in the bus industry. Proud of the team for delivering this to such a high standard, and great to see operator teams already logging in and completing courses!! 🥳
Passenger@passengerteam31 Jan 2024
🎉 We're thrilled to unveil a groundbreaking addition to support the Passenger experience — our brand-new online training platform, Passenger Academy! Read more👇 passenger.tech/news/unleashi…

Unleashing knowledge: Passenger Academy - Your gateway to mastery - Passenger

We’re thrilled to unveil a groundbreaking addition to support the Passenger experience — our brand-new online training platform, Passenger Academy! This new service is designed to take operator...

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Tom Quay 🚶‍♂️🚴‍♂️🚌 retweeted
Passenger@passengerteam26 Dec 2023
Join us in transforming access to public transport in 2024! We have a new vacancy for a Product Manager in our Product & Design team. Check out our careers site👇 pasn.gr/jobs #productmanager #jobs #productjobs #saas #product #hiringnow
We're hiring - Passenger

ALT We're hiring - Passenger

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Great to see the instantly recognisable 99 Boscombe Beach Bus on my way home from @BCPCouncil’s Arts by the Sea festival yesterday.
Single decker bus parked at Boscombe Pier

ALT Single decker bus parked at Boscombe Pier

Single decker bus parked at Boscombe Pier

ALT Single decker bus parked at Boscombe Pier

Single decker bus parked at Boscombe Pier with the sea and beach in the background

ALT Single decker bus parked at Boscombe Pier with the sea and beach in the background

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Interestingly, steep routes have emerged as a safety concern for particular demographics of user in recent @passengerteam research into walking routes connected to bus journeys.
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An incline isn’t often immediately obvious from a map or a journey plan but can make a huge difference to how accessible that journey really is. #accessibility #transport #bus
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