ALT Webinar online, education on the internet, e-learning concept

ALT Background and study aims Many primary care appointments involve patients who have musculoskeletal pain and it can be tricky for Primary Care Clinicians to know how best to help. Previous research shows that it is possible to improve the way GPs communicate with patients with a brief training package. Changing communication can help reduce pain, improve patients’ quality of life, satisfaction with their care, increase confidence to self-manage and help reduce the impact of their symptoms on their lives. This could reduce the need for further treatments and appointments. This study aims to assess a communication e-learning training package to help primary care clinicians communicate with patients in a way that is positive and empathic within both remote (telephone and video) and in-person primary care consultations. If shown to be successful, this enhanced communication training could quickly be made available at low cost to primary care practices across the country.