The official Threadless customer support Twitter account. Please read our Pinned Tweet! Hours of Operation: Monday thru Friday, 9am to 4pm CST.

Chicago, IL
Joined October 2009
Hello everyone, due to new Twitter/X DM restrictions, our support via this account is now limited. Artists, contact [email protected], Buyers, reach out to [email protected]. We're still here for any general Threadless and Artist Shops questions! 馃槉馃憤
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If it's of any help to you or someone else, our Premium style, on average, runs 1/2 to 1 inch longer than our other styles.
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Replying to @sdhardy89
We are constantly expanding our product offerings in terms of styles and sizes. Sometimes, we are limited by what the tee manufacturer offers; other times, we are limited by what stock is consistently available. However, we're always looking to expand and update!
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Sorry to hear there's an issue with your account. You can reset your Threadless password using this link: threadless.com/forgot. If you need further assistance or can't recover your account, please contact us at [email protected] so we can help!
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Hey Kevin! Please contact us at [email protected] for assistance with your inquiry. Thanks!
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Hey Kevin! Please contact [email protected] for assistance with revenue statements :)
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Replying to @awesame
Hey Andrew! Oh no! You can reach our Artist Team via [email protected] for assistance with your shop. It's in our pinned post if you ever forget :)
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Replying to @rushdiomar64
Hey there! If you'd like to reach out to [email protected] our Team can help you with your payout :)
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Hey! While Procreate is suitable for creating designs that meet image guidelines, iOS limitations may affect specific file dimensions, such as those required for Cut & Sew shirts, making them incompatible with iPads due to limitations imposed by Apple.
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Replying to @axpovious360
So sorry for the trouble! You can email us directly at [email protected]
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Replying to @Amikabel_
Oh no! Can you DM us with the email you used or let us know the order number here?
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Replying to @alicewithane
Great question! An original work of parody using licensed characters may be allowable for use, but be aware that proving parody for a design is very much a fine line, and typically open to interpretation.
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Hey Kevin! Please reach out to [email protected] for help with payout info :)
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Hi there! Please feel free to contact [email protected] for assistance with your shop statement :)
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We will be happy to take a look at your order to see if you were overcharged! Can you please email us at [email protected] with your Order #? Twitter/X is unfortunately no longer allowing us to DM folks.
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So sorry to hear this! Please reach out to our Artist Help Team so they may assist. [email protected] :)
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Hey David, we aren't aware of any issues, but feel free to have them write to [email protected] if they're still experiencing problems!
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Replying to @VaincoeurFr
Hey there! We sent you a DM!
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Hey! We see Amanda is helping you out via Email! Hopefully, it gets to you, but if it doesn't, just let her know :)
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Replying to @stargirl_xo__
Hey there! This design unfortunately wouldn't work in black because the Beings wouldn't be visible :(
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