A small business owner sells stroller bags through Amazon as a third-party seller. Orders come in, money goes out for inventory and shipping, and then the refunds start. Customers claim something is wrong, request their money back, and send a return. But instead of the new item, they ship back an old, used version. The refund is issued, the scammer keeps the new product, and the small business eats the loss. This feels like a system that’s failing the wrong people. Big platforms can absorb losses; small businesses can’t. If Amazon wants to protect its marketplace, cracking down on return fraud and backing legitimate sellers shouldn’t be optional, it should be standard. Should refunds only be issued after returns are fully verified, and should repeat abusers be banned from platforms like Amazon?