Business systems strategist helping owners turn ideas into a business that works. Author, Goal Setter to Goal Getter. Structure First. Growth Follows.
UK
Joined December 2020
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Hi, I'm Shelly 👋 I spent 15 years running a wedding cake business before I moved into helping business owners turn scattered ideas, offers and systems into a business that actually works. UK based, author of Goal Setter to Goal Getter, and firm believer in structure first.
Away from work, I'm usually at a concert or a theatre show, singing far louder than is strictly necessary 😂
Journalists: I'm happy to comment on small business, starting or pivoting a business, goal setting, getting things done when you're overwhelmed, AI and automation for small businesses, and running a business while living with bipolar. My DMs are open.
Check out the latest article in my newsletter: You Don't Have a Tools Problem. You Have a Structure Problem. linkedin.com/pulse/you-dont-… via @LinkedIn
Why is customer service so hard! Returned items to @riverisland - have emails confirming return was recieved. They have refunded me for the wrong item. Going back and forward with so much evidence. They emailed confirming they received the item ffs! 🤦🏼♀️
Online courses have an expiration date.If you’re buying or downloading an evergreen / pre recorded course - ask when it was recorded.Because I guarantee half of what’s inside is now out of date.
Check out the latest article in my newsletter: Canva crashed. Zoom froze. ThriveCart glitched. And the entire online world hit pause. linkedin.com/pulse/canva-cra… via @LinkedIn
Can we just vote to give this years love island winnings to charity? Not one couple in there worthy of winning
Waiting for tomorrows Love Island when Toni finds out what Harrison actually got up to in bed 😂😂😂 The pair of them deserve each other
So today @JustEatUK have robbed me of £6.10 of missing and incorrect items and despite photos and evidence will not refund. Just think how many 1000s of people they do this to daily. How much money they are stealing?? @MartinSLewis @HMRCgovuk
Any one else have an issue with @JustEatUK not delivering items and then not issuing refunds?
Not sure what evidence they want that an order didn't arrive? A photo of my empty doorstep?
Wonder if all the people moaning that Pete is through on strictly actually bothered to pick up the phone and vote 😂😂😂
With everything going on in the world today why do some women still think it's ok to comment on and pass judgement on other women's appearance? Why can't we just lift each other up? We have enough people pulling us down without women on women action.
Saw 1D twice - once on tour and once at the X factor final! Not the best pics but the memories are fantastic #Liampaynephoto #liampaynephotos
Imagine being the type of person who uses images of a deceased person for views and click bait with no regards for their family! He has a 7 year old son ffs. There is a special place in hell for the people publishing and resharing those images today
Any journalists want to take on a story about the amount of genuine customers having their accounts suspended by @TicketmasterUK yet bots are getting through and tickets going on resale sites within hours? #journorequest #oasis25 (and the inflated prices issue too!)
Latest @Ticketmaster update! It's been 3 days of emails back and forth and they STILL can't (haven't) given me any reassurance that I can access tickets that I have bought and purchased because they suspended my account with no further clarification. Shocking
So @Ticketmaster can just suspend peoples accounts and remove access to tickets bought and paid for with no explanation other than a copy and paste response in the screen shot. As usual touts get away with stuff and genuinely clients get screwed!
