Dear @virginmedia I'm in London and I've been trying to get my internet installed for over a month now wity ZERO assistance from your team.I've opted for the fasted internet but at this point I'm close ending this agreement and moving to a new provider.I URGENTLY NEED A RESPONSE!
Hi @webafrica please can you help. I would like to cancel my interest subscription.Your internet service has always been great but sadly I am immigrating. PLEASE HELP!
I just wanted to check if there are internet issues today in gardens area cape town, as my internet is down @vumatel @webafrica
Dear @PotLuckClubCT after wanting to come for years, I took 7 foreign mates here for a fine dining experience. Unfortunately, the atmosphere was more akin to a rushed meal at an airport. No attention was paid to explaining the dishes, the service slapdash. Poor value for money.
THANK YOU SO MUCH FAIZA FROM @webafrica from finally sorting put all my internet problems. After a week of trying to get this sorted this woman made my internet work in under 10mins. THANK @vumatel for also helping and assisting.
I've had 2 different set of tech guys come today from @vumatel and I've been on the call with 2 different guys @webafrica and now I'm waiting for someone from @vumatel to call me to configure the internet. Can someone help make this happen faster? Been at this the entire morning?
Thank you so much for Helping sort out my internet @OctoFibre I was helped by the most efficient and amazing customer service engineer Yusan Hoossen THANK YOU SO MUCH. THAT MAN NEEDS A PROMOTION FOR HIS HARD WORK. The only person who actually knew what was wrong. Cc @webafrica
Sorry im not sure what thr customer code is? Where do I find that number?
Still waiting for my internet to be fixed @webafrica @OctoFibre uts day 3 now with no internet? THIS IS REALLY BAD #CustomerService
I WANT MY INTERNET WORKING AND FIXED BY TOMORROW @OctoFibre @webafrica my work depends on my fiber internet ans I can not have no internet. I want someone to come out and check my connection ASAP!!! #CustomerService
DEAR @OctoFibre @webafrica I want better service from you guys. You guys have showed no urgency with sorting out my internet issues. I've been on the phone/whatsapp bot all day with no progress. PLEASE FIX THIS ASAP!!! #CustomerService #unhappycustomer













