User Experience Research & Design - Understanding what people want to do & what it's like to be them doing it is a design silver bullet.

Portland
Joined April 2008
My good friend Lynne is in a really hard place. Trying to recover from cancer has been a rocky road. Bills are piling up, rent is due & the stress is taking it’s toll on her ability to recover. Please consider making a donation. gofund.me/292f4dee
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I could not have said it better myself! Erika Hall's book Just Enough Research is a gem. abookapart.com/products/just…
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Terri Haswell retweeted
If you’re a Founder, repeat after me: 1) Raising money is not winning 2) Growth without profit is not winning 3) Exits and liquidity events are not winning Building a long term, profitable business, that solves a problem you’re deeply passionate about? That, is winning. – at Portland, OR
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Terri Haswell retweeted
Craving an easy way to see all your business number activity from the #rubymobileapp? No problem! We have you covered. Haven't downloaded the app yet? You can do that here: bit.ly/2mMKVUh or apple.co/2K2qyvL
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Terri Haswell retweeted
Replying to @people
@people published their #50CompaniesThatCare list this morning and Ruby is honored and humbled to be mentioned among these amazing businesses, working to perpetuate what really counts: #humanconnection. bit.ly/2NKnuql
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Terri Haswell retweeted
What are you up to this Thursday, #pdx? We'll be teaming up with the new @WeWork space to host a #happyhour at 920 SW 6th ave! Pop over for a sip and a snack!
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Enjoy the person you are right now. Wise words from @elnoelle #ACTWPDX
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Drive to bring a vision 2 life, belief in an idea & faith in the people u surround yourself w/. @callruby success! #ACTWPDX @jillnelsonpdx
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I’m excited to be at ACT-W to hear all the great presenters including @callruby ‘s Jill Nelson! callruby.com/press-release/j…
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Terri Haswell retweeted
Day 2 of the #B2SMBLeaders Forum is underway! @callruby's founder and CEO, @jillnelsonpdx kicks off her keynote in 15 minutes - learn how Ruby masters the delivery of excellent customer experiences by better understanding the needs of their SMB customers! #CX #smallbiz
Here’s a recap of our #dwpdx session on design sprints @callruby bit.ly/2HRSGBh
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Thank you to everyone who attended our #dwpdx event at @callruby last week. Shout out to @dburka for his talk on Design Sprints in pdx last year. It's what inspired us to include design sprints in our process. xitter.cf/callruby/status/986775…
We’re on step 1 of our Design Week PDX #designsprint! #DWPDX
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Terri Haswell retweeted
We’re so excited to do some design sprints at today’s Design Week PDX event! #DWPDX
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Terri Haswell retweeted
Ruby's Terri Haswell will be taking participants through the races at tomorrow's sold out Design Week event! We can't wait to see those design sprints in action! bit.ly/2JS5nNT
Congratulations to @kmnester, Chief Product & Technology Officer at @callruby, for being one of the amazing @PDXBIZJournal 2018 Women of Influence! #womenintech #inspiration
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Terri Haswell retweeted
Congratulations to Ruby's @kmnester for being named a @PDXBIZJournal 2018 Woman of Influence!
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Terri Haswell retweeted
Did you miss Christina's presentation at the @RoofingExpo today? Stop by booth #562 and learn how #customerservice can be your superpower!
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Oprah/Michelle 2020
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Terri Haswell retweeted
We're so excited to share that Ruby was ranked the 5th most admired technology company in Oregon this year! bit.ly/2yYosr2
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