Designer. Developer ✦ Svelte. Shopify. AI
Joined July 2009
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Tavlean retweeted
AI alone is cool. But mastery + creativity + AI hits on a whole different level. Don't let anyone discourage you from pursuing excellence and craft. Keep studying the blade.
I’m a long-time OpenAI user and genuinely like the models and love Codex, so I’m posting this to get help, not to complain.
I paid for ChatGPT Pro through August 2. On July 18, I changed my upcoming renewal to Plus, expecting my existing Pro subscription to remain active until the end of the period I had already paid for.
Instead, my Pro access was removed immediately.
Support acknowledged the issue by applying credit, but credit wasn’t what I needed. I had planned development work around the remaining Pro period and asked for the access I had already paid for to be restored.
Three days and several follow-ups later, I still haven’t received a response.
More than money, the larger issue here is reliability. Billing issues happen but being unable to get it corrected is what's damaging trust.
The interruption has already disrupted five days of planned development work. I also missed a Pro usage reset and may lose another banked reset that is nearing expiry, neither of which is meaningfully restored by account credit.
Could @OpenAI, @ChatGPTapp or @OpenAIDevs please get this reviewed? Tagging @thsottiaux and @reach_vb because much of the impact involved lost Codex usage.
Existing support Case Number: 11784834 . I can provide any account or billing information needed.
It’s difficult not to conclude that getting help from @OpenAI depends heavily on having a large audience or influence.
I’ve now spent 6 days without paid Pro access, with no response from support and no acknowledgement here. Ordinary paying customers should not need public visibility to get a billing and account-access issue reviewed.
Case #11784834 remains unresolved
@sama @gdb
Final update: After making me wait several days, OpenAI Support finally replied and confirmed that it considers the immediate downgrade and prorated account credit to be expected behavior, despite the published docs saying that Pro would remain active until my renewal date.
Support says it can't restore the Pro access, extend it, or offer an alternative adjustment.
I’m disappointed, but I’m not going to invest more time or energy into this. I’ll treat the experience as a reliability lesson and reduce my dev workflows’ dependency on OpenAI.
Case #11784834 is effectively closed from my side 🙏🏻
Okay guys, vacation over, time to get back to work starting tomorrow 🤘🏻
Sonnet 5 is worse and more expensive than Opus 4.8 🤦🏻
Sonnet 5 low and medium is a downgrade in performance from Sonnet 4.6 low and medium respectively
There are absolutely zero reasons to touch Sonnet 5
Tavlean retweeted
Manage multiple dev servers in one place!
> Auto-detects running dev servers including Vite, Next.js, Astro, SvelteKit, Nuxt, Webpack, Parcel, Gatsby, Remix, Turbo, esbuild, serve, http-server, Shopify CLI dev servers, anything that runs out of node_modules/, plus servers running on the Bun runtime.
Huge thank you to @tavlean for the @raycast extension:
Day 248 of #100DaysOfRaycast
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I think to deal with the recent issues and outages @WisprFlow have changed it's STT model to a much dumber version. This one is misinterpreting so many words.
If yes, then Congrats! you've now changed your app from unusable to unusable, but for different reasons.
When Svelte with Video? 😄
Commentary is one of the most important pillars of X. And sometimes the best way to share your thoughts is with video.
Today we're launching a whole new way to make them:
React with Video
Tap the repost button and start recording with green screen, split screen, or picture-in-picture.
Now available on iOS