A quick reminder as we get started: Our Twitter page is not guaranteed to be responsive during non-business hours and is not intended for 24/7 outage reporting. If you need to report an outage or require assistance, call the (800) 637-8667 number or use the SWEC IL app.

March is National Ladder Safety Month! Remember, ladders and electricity can be a dangerous mix, and every step counts. When working on outdoor projects, always look up and around for overhead power lines. Staying safe starts with awareness.

This week is National Engineers Week! Today we highlight the Staking Engineers, Logan Cayce, Natalie Goestenkors, Kath Lewey, Brian Mills and Kris Brissenden, who are critical in the planning, design and implementation of our electrical distribution systems. We celebrate you!

You've heard our CEO Bobby Williams talk about MISO for years, you've read about it in The Southwestern, and recently you saw us mention the Midcontinent Independent System Operator when extreme weather hit last month. So, what is MISO? Here are some facts.

This outage has been restored. If you’re still without power, call 800-637-8667 to report your outage.

The Sefton and Confidence substations are back offline. It's not yet clear why. We will provide an update once the source of the outage has been identified.

Crews continue to work on restoring this outage. We'll pass along any updates as they become available.

The source of the outage has been identified as an Ameren transmission issue. We will pass along any updates. There is currently no estimated time of restoration.

More than 1,200 Southwestern Electric members served by our Sefton and Confidence substations in Fayette County are without power this morning due to an unknown issue. We will provide further updates as they become available.

Board Secretary Annette Hartlieb, far left, and Manager of Member Services Jennifer Gillan, far right, delivered a $2,500 donation to Lighthouse Pregnancy Center in Vandalia yesterday as part of our Operation Round Up program. We're proud to support our community through ORU!

Today is National Battery Day! From laptops, to vehicles, to energy storage –– batteries power our daily lives. Make sure you dispose or recycle batteries according to local guidelines. #BatteryDay #ChargeUp

This outage has now been restored. If you're still without power, call 800-637-8667 to report your outage.

A bad switch at the substation resulted in two blown fuses, which caused the outage. Crews are working now on bypassing the switch and getting everyone's power back on. We appreciate your patience!

More than 600 Southwestern Electric members served by our New Douglas Substation are without power this morning due to an issue at the substation. Crews have been dispatched to assess the situation. We will provide further updates as they become available.

You have enough to keep track of. Why not take paying your power bill off your plate? It's simple and easy with our Auto Pay feature, available in the SmartHub app.

Roses are red. Violets are blue. You light up our days and are at the heart of everything we do! We 💕love💕 powering your life. From your friends at Southwestern Electric, Happy Valentine’s Day!

We’re at Highland Middle School this morning participating in their annual Reality Store event, educating them on the utilities they’ll require to power the things they need to work, play and live!

The Super Bowl may be over, but energy savings never stop!

There's still time to make your mark. The deadline to apply for this year's Youth Tour is this Friday, Feb. 13. Learn more about Youth Tour and how to apply at sweci.com/youth-tour.

Did you know you can use VanillaDirect Pay to pay your Southwestern Electric bill at more than 40,000 retail locations, including CVS, Dollar General, Family Dollar, Speedway and Circle K? You do now! Learn more about paying your bill with cash at pay.vanilladirect.com.

As Burn Awareness Week draws to a close, we’re once again reminding members: • Never overload outlets or used frayed/damaged cords. • Keep space heaters at least 3 ft. away from anything that can burn. • Use outlet covers to protect little hands from hazards. #safetyfirst